"We enjoyed our stay at the Bob W Santa Croce for its nice room, good location and friendly staff. It is opposite to Piazzale Michelangelo across Arno River and offers a nice river view as well."
"We enjoyed our stay at the Bob W Santa Croce for its nice room, good location and friendly staff. It is opposite to Piazzale Michelangelo across Arno River and offers a nice river view as well."
Loved this central location, where the only challenge was dropping our luggage from the rental car, as who knew we should have just pulled up on the sidewalk and unloaded, but we didn't want to be the ugly Americans ☺️, as street was one lane and we would have caused a back up.
Could not be a nicer location, with outstanding windows that blocked all street noise in this lively area.
Great to have our own kitchen that perfectly suited our needs, but plenty of elbow room with a unique, stylish...
Loved this central location, where the only challenge was dropping our luggage from the rental car, as who knew we should have just pulled up on the sidewalk and unloaded, but we didn't want to be the ugly Americans ☺️, as street was one lane and we would have caused a back up.
Could not be a nicer location, with outstanding windows that blocked all street noise in this lively area.
Great to have our own kitchen that perfectly suited our needs, but plenty of elbow room with a unique, stylish...
Great hotel located in a quite neighborhood away from touristy crowd but at the same time walking distance 15 mins from the main attractions. Hosts, Ricardo and Francesca, are amazing. They created home and family like environment. Francesca cooked us amazing home made breakfast, Ricardo provided us with all great tips to explore the country side. Definitely coming back here.
Great hotel located in a quite neighborhood away from touristy crowd but at the same time walking distance 15 mins from the main attractions. Hosts, Ricardo and Francesca, are amazing. They created home and family like environment. Francesca cooked us amazing home made breakfast, Ricardo provided us with all great tips to explore the country side. Definitely coming back here.
I love the property it was very nice inside… Breakfast was excellent and staff was friendly..But it was rather close to the train station… It’s good if you want to use the train a-lot about a 5 minute walk,..but a lot of transient people live/hangout there
I love the property it was very nice inside… Breakfast was excellent and staff was friendly..But it was rather close to the train station… It’s good if you want to use the train a-lot about a 5 minute walk,..but a lot of transient people live/hangout there
It’s rare for a hotel to leave a lasting impression on me, but I cannot stop raving about this gem since we left Florence. Alberto, Diana, Leonardo, and the whole staff were exceptionally wonderful! The best word to describe Soprarno is charming – the hotel, the staff, the vintage décor, the neighborhood, EVERYTHING. My husband and I were in Florence for our honeymoon and to attend our friends’ wedding. On the day of the wedding, one of the stones in my earring came off, and Alberto rose to the...
It’s rare for a hotel to leave a lasting impression on me, but I cannot stop raving about this gem since we left Florence. Alberto, Diana, Leonardo, and the whole staff were exceptionally wonderful! The best word to describe Soprarno is charming – the hotel, the staff, the vintage décor, the neighborhood, EVERYTHING. My husband and I were in Florence for our honeymoon and to attend our friends’ wedding. On the day of the wedding, one of the stones in my earring came off, and Alberto rose to the...
Habs
Reviewed October 12, 2015Reviewed October 12, 2015
I can’t remember her name but the lady at Check in was fantastic. She gave us suggestions for things to do, places to eat. We did what she said and it was awesome. Thank you!! The apartment also was perfect!!
I can’t remember her name but the lady at Check in was fantastic. She gave us suggestions for things to do, places to eat. We did what she said and it was awesome. Thank you!! The apartment also was perfect!!
Susan
Reviewed October 24, 2026Reviewed October 24, 2026
This hotel was amazing! By far, the best hotel we stayed in Italy. Everything was very clean and even the rooms smelled good. All the staff/concierge were very helpful, friendly, and professional. We wanted to stay longer! The staff was able to recommend and reserve restaurants for us. When we needed anything extra, the staff was able to accommodate. We had to skip breakfast and the staff still gave us a “to-go” breakfast. There are cute reading areas and garden areas throughout the property....
This hotel was amazing! By far, the best hotel we stayed in Italy. Everything was very clean and even the rooms smelled good. All the staff/concierge were very helpful, friendly, and professional. We wanted to stay longer! The staff was able to recommend and reserve restaurants for us. When we needed anything extra, the staff was able to accommodate. We had to skip breakfast and the staff still gave us a “to-go” breakfast. There are cute reading areas and garden areas throughout the property....
Walk to everything. Out the door food, shopping and no traffic noise. This can be a very crowded city and this really makes a difference. Front desk clerks are really helpful.
Walk to everything. Out the door food, shopping and no traffic noise. This can be a very crowded city and this really makes a difference. Front desk clerks are really helpful.
The property is in the middle of where you want to be. The staff was exceptional. The rooms were spotless and well accommodated. My wife and I had one room and our 3 college aged kids had another. The breakfast was excellent.
The property is in the middle of where you want to be. The staff was exceptional. The rooms were spotless and well accommodated. My wife and I had one room and our 3 college aged kids had another. The breakfast was excellent.
The hotel is well located but not in a trendy area. Our room was basic but very clean and the bed was comfy. Lots of steep stairs and too many floor level changes - like from bedroom to bathroom. The shower was very slippery so I wouldn’t get in it after being over served! Not ideal for seniors but we managed OK. The staff was lovely and helpful. If you want a good value, great AC and location give it a try.
The hotel is well located but not in a trendy area. Our room was basic but very clean and the bed was comfy. Lots of steep stairs and too many floor level changes - like from bedroom to bathroom. The shower was very slippery so I wouldn’t get in it after being over served! Not ideal for seniors but we managed OK. The staff was lovely and helpful. If you want a good value, great AC and location give it a try.
This hotel was AMAZING! I don’t know know why it doesn’t have more stars (is it because they don’t have room service?). We had an apartment and both rooms were very spacious, a kitchenette and one full bathroom. Decoration is totally chic abd in the center of Florence. Loved it. Wish they had more hotels like this one all over Europe and US.
This hotel was AMAZING! I don’t know know why it doesn’t have more stars (is it because they don’t have room service?). We had an apartment and both rooms were very spacious, a kitchenette and one full bathroom. Decoration is totally chic abd in the center of Florence. Loved it. Wish they had more hotels like this one all over Europe and US.
The view is amazing! When you open the window we had a direct view of the duomo and the plaza. Very very beautiful. The location is amazing. The staff is friendly. Although the square is noisy, it quieted down usually around 11:30pm or 12 so sleeping wasn’t too difficult.
The view is amazing! When you open the window we had a direct view of the duomo and the plaza. Very very beautiful. The location is amazing. The staff is friendly. Although the square is noisy, it quieted down usually around 11:30pm or 12 so sleeping wasn’t too difficult.
We stayed at this hotel for two weeks while exploring Florence and Tuscany. Our room was clean, comfortable and quiet. Breakfast was adequate. Conveniently located within walking distance to major attractions, and just around the corner from the train station for day trips to Cinque Terre, Venice, Siena, Pisa, and San Gimignano. Numerous excellent restaurants, supermarket, and laundromat are close by on Via Faenza and Via Nazionale. The mercato is just a few blocks. Staff was helpful in...
We stayed at this hotel for two weeks while exploring Florence and Tuscany. Our room was clean, comfortable and quiet. Breakfast was adequate. Conveniently located within walking distance to major attractions, and just around the corner from the train station for day trips to Cinque Terre, Venice, Siena, Pisa, and San Gimignano. Numerous excellent restaurants, supermarket, and laundromat are close by on Via Faenza and Via Nazionale. The mercato is just a few blocks. Staff was helpful in...
Richard
Reviewed November 2, 2018Reviewed November 2, 2018
Horrible! Do not go there! Because if you stay there once, your standards will rise and you will have hard time comparing other hotels to this one which exceeded all standards. Do not get fooled by its 3-star status, as the rooms, deco and services would definitely compete with at least a 4-star counterpart. Located at the center of Florence with walking distance to the main train station and lots of venues and museums, the hotel is a true gem. The breakfast buffet is in an elegant setting and...
Horrible! Do not go there! Because if you stay there once, your standards will rise and you will have hard time comparing other hotels to this one which exceeded all standards. Do not get fooled by its 3-star status, as the rooms, deco and services would definitely compete with at least a 4-star counterpart. Located at the center of Florence with walking distance to the main train station and lots of venues and museums, the hotel is a true gem. The breakfast buffet is in an elegant setting and...
Ani
Reviewed February 10, 2025Reviewed February 10, 2025