"The location is fantastic - right in the middle of a central part of historic Florence with great sites, shopping and food. It was 104F while we were there and our first night, the AC in our room did not work despite being told at check-in and later that it would be fixed by 20:00. We were told there were no other rooms available and had to beg for a fan. The AC was going to be fixed the next day and by 17:30, it was still not fixed and had to demand a new room. Second room was better and had...
"The location is fantastic - right in the middle of a central part of historic Florence with great sites, shopping and food. It was 104F while we were there and our first night, the AC in our room did not work despite being told at check-in and later that it would be fixed by 20:00. We were told there were no other rooms available and had to beg for a fan. The AC was going to be fixed the next day and by 17:30, it was still not fixed and had to demand a new room. Second room was better and had...
Angela