"Booked a junior deluxe suite and was very disappointed in size of room . Room 24 in main building was dark with a window high up in the eaves . Looked nothing like the light filled rooms on the booking photo Additionally you could hear the water from toilets flushing , showers and sinks from the room above Fine for one night but felt like it was a bait and switch for room received vs photos "

"Very clean room. Small, but excellent location, close to the tube and tons of cafes and restaurants. The staff was accommodating in allowing me an early check-in on short notice. I would stay here again for sure. I would just ask for a room higher up in the property to reduce street noise at night."

"spacious room with desk space, a little run down but great price "

"The Earls Court Station was a 5min walk away, there you could use the picadilly and circle line to reach almost everywhere in London. There were also multiple bus stations. Near the station were pubs and cafes (local aswell as Starbucks etc). A ~10min walk away was a large supermarket. I had a singles room and it was super clean and the design was very nice. Tv, big bed aswell as a safe and small refrigerator.Thrre was a Tea Station with 3differnt teas and also instant coffee and hot chocolate. ...

"Personal war nicht freundlich am Telefon und hat sogar aufgelegt während dem reden."