Find Pet-friendly Hotels in Banff

"The waterpark was fabulous. However, we found bed bugs."

"Hot tub was very dirty and the beds weren’t comfortable at all. "

"Great stay"

"Nice hotel. It was clean and the rooms and comfortable and quiet. My only issue is they push for you to use your phone as the key card but will only give you a code for one phone. So we still had to go and wait at the front desk for a card so my wife could have a room key as well."

"Hôtel première classe"

"Close to downtown, clean, good food in restaurant"

"We had an amazing family vacation at Tunnel Mountain Resort and honestly couldn’t have asked for a better place to stay in Banff. The location is absolutely beautiful — peaceful, surrounded by nature, and with stunning mountain views in every direction. It felt like the perfect mix of quiet getaway and easy access to town. We loved being close enough to downtown Banff for quick trips, but far enough to truly relax and unwind. Our suite was clean, spacious, and very comfortable — perfect for a family stay. Having a full kitchen made things so convenient, especially for breakfasts and family dinners. The beds were cozy, and the whole place felt warm and welcoming. The staff were friendly, helpful, and genuinely kind from check-in to check-out. You can tell they care about their guests’ experience. Especially Lily and Rita . The kids loved the pool, and we appreciated the overall relaxed, family-friendly atmosphere. It truly felt like a home away from home. We made incredible memories here and will definitely be coming back. Highly recommend for families looking for comfort, views, and that true Banff mountain experience!"

"Clean rooms and nice staff"

"We made the best of it, but it was one let down after another. We have been coming here for 15 years, and it’s never been a luxury getaway. But it’s so rundown now I wouldn’t recommend staying here. Unless you’re 20 and going to party with 10 people in your room like the suite on top of us. The hottub is their money maker, and it was freezing, the sauna was very cold as well, too cold to sit in. The pool was filled with debris from the wind the day before. Quite a few people complained about this and the answer was always “maintenance has been called”. Went inside for a hot chocolate, only the find there was no water, no problem, asked for the young Asian lady working behind the counter to fill it up for us. She came back with a carafe filled with lukewarm tap water. Awesome. 0/10 for effort. The unit was EXTREMELY RUNDOWN and FILTHY. It has not been vacuumed, hair and dirt all over the floors, the walls looked scary they were so dirty. I think someone stole the photo on the wall because it was bare. The furniture has never changed since we’ve been coming and it shows. Very dirty couch and scratched up tables. The carpet was scary, we didn’t walk on it with our bare feet that’s how bad it was. "