Find all hotels by St James's Hotel in Bournemouth

"This hotel was what it says on the tin,a basic,cheap place to lay your head. It wasnt the cleanest,it wasnt the nicest. With a broken bathroom door,air con that didnt work,and peeling wallpaper. But,it had a comfortable bed,a working tv and a kettle which made for a perfect base for our short trip away. I would come again at the price i paid,if it goes up....no I wouldnt return."

"The only thing I think you might need to advertise is that the spa you have to pay for a day.Pass extra on top of you.Stay in there.Which I think is a bit wrong?If you're staying there, you should be able to use a spa freely i know it's not a lot a day, but it's not the point. If you pay that money to stay in a hotel, you should get the perks of the hotel.Apart from that, the hotel is lovely, great central tech.Everything"

"The usb ports on room didn't work. And no spare plugs at reception which would of been very handy! Room"

"It was very noisy until past 10pm with activities and when arriving with our nurse old, it wasn't hugely ideal. What was good was the dark room, bath, bath mat and fridge. "

"Pets were welcomed. Staff very friendly. Tennis courts and swimming pool both closed. "

"Easter Weekend, arrived on Good Friday 2pm to be told to go back at 3pm, which was the proper check-in time. We were allowed to leave bags and took the opportunity to explore area. Got back at 3pm to face a queue of guests waiting to check in and only 1 person on desk. When we got to speak to teh person on the desk we were told that our check in details have not come through, but she had all our info, asked for payment and asked us to wait and that she would get back to us. We went to the bar and ordered a drink, waited for approx 45 mins before heading back to the desk to find out what was the delay. At this point she said all was OK and gave us the room entry card. Room was of good size and clean, bathroom was also clean although it would have been better to have glasses instead of plastic cups. Bed was comfortable. Room view was to the street, which was fine. The hotel is well situated and has a few nice family restaurants near by. Breakfast was good and staff were welcoming, helpful and bright. Spa/Swimming Pool was a bit of a hit and miss, we did not see anybody attending it, the gym is fairly tired and in need of new equipment. The Pool is good and big enough to exercise as well as just enjoy a splash. The jacuzzi is also of good size and enjoyable. THe Sauna is good, but could do with a bit of aroma. The Steam Room was nice, but was not working all the time. The bar was also decent and it seem to be popular for afternoon tea. Parking is NOT FREE."

"One of the worst Hilton hotels I have ever stayed in. The swimming pool was in a very poor condition — the water was visibly dirty, with dust and hair floating on the surface, which was extremely off-putting. The room itself lacked basic amenities, including a bathrobe and slippers. When I requested these, I was told that none were available due to the hotel being busy, which is simply unacceptable for a Hilton property. Overall, this was a very disappointing experience and far below the standards I would expect."

"Great stay as always. Thank you"

"Friendly staff, Pool and Hot tub are a great addition."