Find Hotel with a Concierge in Cancun South

Hotel is in a new upscale marina area with lovely view. Very quiet and secure with an entrance in lobby allowing you to walk straight to probably the nicest mall in Cancun with many nice restaurants.

Staff was awesome Property is clean Food is too pricey for the bad quality of it.

Friendly, helpful, very comfortable

Great resort So much fun with lots to do, plenty of shows and games for the family

I stayed during the first days of this beautiful hotel and I can say that it was a pleasant experience. It is correct that everything is new, including the staff, but there was no moment where I felt that things were missing, I think that at this moment it is just enough to have a very good vacation, with few people and fast service. Unfortunately, the sargassum problem also affects this hotel and the beach is not at its best, however, they have a giant lagoon-type pool that made me not miss the...

Hermosos el hotel y muy Limpio demas de el personal super amable y la Comida del Restaurante muy rica

The dining options excellent and a great place to enjoy a good time with friends and family.

This is a very budget friendly property. The property has all the basics you need as a traveler. The shower works great, there is a swimming pool.The staff are super friendly and excellent. When my taxi driver didn’t show up the morning I was going for my tour. One of the staff drove me in his car to the meeting point to join the tour bus.The property is about 20 mins away from the airport.There is a 24 hour pharmacy and super market just a walking distance to the property. There’s also a...

We stayed there because we missed our flight and it wasa a great experience. Recomended for honeymoon or Travellers who wan to be far from crowds.

Amazing experience for me and my two kids we loved the whole experience from walking inn to leaving every one was helpful outstanding decoration food treatment the location of the hotel and comparing to others that I visited previously this is the best

Absolutely amazing! It’s an expensive resort but you honestly get what you pay for! Jonathan was our butler and he moved mountains to accommodate us. Even after we moved to another room, we could still count on him answering our questions, reserving activities, making reservations, but most importantly giving what I believed to be honest feedback. We stayed in the villa, penthouse suite, and master suite. The upgrade to the rooms were complementary since we had the vip experience. Each room gave...

Everything about the property was wonderful. The staff, leadership, and employees COULD NOT have been nicer and more helpful. Food was the best I've had at an all-inclusive. The only thing about it that wasn't perfect was the bar drinks - the mixes tasted cheap and the drinks were not strong. That being said, the service MORE than made up for a very minor issue. If the drinks matched the rest - this place would be HEAVEN!

As opposed to one of the larger resort’s maze of paths and pools and restaurants (and people,) the Sun Palace has a more intimate boutique hotel feel. It’s been recently renovated, and it shows. We upgraded to a honeymoon suite (room 530) at check in (tip: wait until check in to upgrade for an opportunity to negotiate the price. Be prepared to say no to their offer to exchange the cost of the upgrade for a “promotional presentation breakfast” unless that’s your jam… we preferred to pay a...

Habanero was closed, so that was a bit disappointing. But Jorge, who manages the fresh margarita stand, always greeted us with a smile and made the best kiwi margarita! Definitely would comeback for him:)

My recent stay at this hotel in Cancun was an absolute delight. It’s the epitome of luxury, and the location is ideal. What truly stood out, though, was the incredible food. The dining experience was nothing short of amazing. A big plus is that in Cancún, where all-inclusive is common, this hotel offers a great option for those who want the flexibility to explore the area and not be tied to an all-inclusive plan. I highly recommend this hotel for a five-star getaway

Our second stay here. The staff is super friendly. Casy and Mari are very nice and helpful. They take pride in their work. Look forward to returning. Only wish the bed was a bit more comfortable but other than that all was very nice.

Literally writing this review while waiting for our ride to the airport! This is our second visit and WE LOVE THIS PLACE!!! The staff is amazing, the vibe is sexy and fun, the theme nights are a must! We are not LS couple but have the best time ever here because everyone is just so nice and friendly while respecting boundaries!! The sexy pool is great for a good time, However, there are a few places to break away if you need some quiet time. The restaurants are good, and the staff is...

Beautiful

This hotel isn’t for everyone…. If you aren’t open minded and non-judge mental then save us all and don’t come. I love the energy this place bring to all that want to laugh, love and live. Spring break for the adults….😏🍸🍸😎