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"Perfect love the hotel will come back "

"Great !!!"

"Super crowded and the food option were very limited in quantity as the pool’s kitchen usually dont have enough food for the guests The beach was horrible, very small and filled with seaweeds "

"Service, food, drinks,cleanness"

"La atención en general estuvo excelente por parte de los meseros de el restaurante japonés los del italiano los meseros de las albercas en especial Ángel y Alfredo Desarrollo es grandísimo afortunadamente tienes carritos que te llevan cada dos tres minutos pasan no tienes problema para que te lleven a tu habitación o los restaurantes o a otro desarrollo que está en sunrise nizuc y The Grand. No me gustó la discoteca estuvo mejor el ambiente en el lobby bar del sunrise ya que en la discoteca nos...

"Staff Specially Concierge staff Very good"

"Muy bueno"

"Need some remodeling "

"Great location great property"

"Everything was perfect and clean. Very kind, & kid friendly. "

"Excelente servicio e instalaciones"

"Resort is new and very nice. Was not as fun or personable as other RIU resorts. We had partial Oceanview overlooking the public beach. Rooms very nice. Room service very basic. They charged us $25 to get the sheets changed as my son had got sick. We tipped $5 daily too... Overall enjoyed our stay and would recommend. "

"We visited in April 2026 and stayed for a week. We paid for the Vantage Club for a day and spent the day at the pool on the rooftop. One day was enough as there are plenty of restaurants, activities and pool chairs on the main level. Ceasar from the entertainment staff was good leading water aerobics. The music could get a bit loud after 3pm but we were usually heading in by then. The restaurants were all very good. Our favorite waiter was Aaron at the Mexican restaurant. We paid extra for...

"I like it"

"Great time, excellent bar tenders! Awesome food "

"We loved it every"

"We had a very pleasant stay at this property. The room was clean, comfortable, and well maintained, which made it easy to relax. The staff was friendly, welcoming, and always helpful whenever we needed anything. The pool area was clean and enjoyable, perfect for both adults and kids. It’s definitely a family-friendly place with a nice atmosphere for travelers looking to unwind. Overall, a great experience, and I would gladly stay here again"

"Good"

"Everyone was so accommodating and nice and there was a lot of diversity of food options. It was clean and the pool was relaxing"

"Bathroom smells really bad from toilet. Facility is old "