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"Clean and comfortable rooms. Beautiful beach and the fpur pools are great. It is a family hotel vut we didnt have noise problems."

"We’ve been to 3 separate RIU locations and this was by far our least favorite. However, I think this is a case of you get what you pay for and realizing this is more of a younger demographic party resort. The rooms are very basic and outdated. The themed restaurants are only open for dinner whereas at other RIUs they are open for lunch as well. Otherwise you are stuck with the buffet, which was lacking more costly items like seafood. I really missed the piles of shrimp, mussels, crab, etc that...

"New Resort in Cancun designed with kids in mind. Very close to the airport however the planes coming and going were not a big nuisance. Many activities on resort, so perfect for people who don't care to go out and explore. Pools were clean and staff was very attentive, consider mosquito spray. Beach had fantastic sand, warm water, and peaceful place to relax, yet there weren't many chairs, umbrellas, and wait staff. People complained about the seagrass and the water not being clear, however it...

"The resort was clean. Pool area was very small with limited chairs. Beach area was nice, but again very limited chairs. People got up before 7 am to save spots and every chair was full by 10 am. Entertainment staff were not very engaging and often discouraged children and teenagers from participating in events. Restaurants typically had a wait of 1-1.5 hours for dinner; a reservation system would be nice. HVAC unit in room was EXTREMELY loud when running. "

"Pool was great, so relaxing. Taco bar was phenomenal. All the food was exceptional"

"Si mucho , personal muy buena atención, muy ideal para las familias espero regresar pronto y quedarme más dias"

"The room was clean and the staff was very friendly. Breakfasts buffet was alright I would rate it 8/10. Air conditions was good."

"Resort was clean and staff great but a different kind of resort for sure. I did not like the really loud music playing until 2am below my room nightly. i don't mind partying late but to hear in your room this late every single night was tough"

"Pool was great "

"Clean was very clean. Staff need to respect their job; they are not at home. The outdoor pool is fine Breakfast was terrible, something happened there, diarrhea every day after the breakfast, don't go to the buffet. Steak house, seriously? We are never back at any RIU Hotel "

"Food was good, pools were great overall 10 day stay was great."

"Clean rooms, brand new, great service at the pool and beach club. "

"Could not get to pool to many people "

"Quite comfortable, quiet, and enjoyable- in the "club" adults only section. Dani, part of the entertainment staff, was amazingly attentive and engaging, and got many to participate in pool activities. Pool bar attendants were most cordial and attentive."

"Had the best time!! "

"My husband and I spent 8 nights at this resort. We did not leave the property until our last day when we went with another couple that we had met at the resort to go for Gelato at La Isla. We read all of the reviews from the past month and wasn't sure what to expect. This is our review. 1. The staff work extremely hard to please their guests, keep their guests safe and to keep the property clean. This includes life guards. They are very attentive which keeps people safe. 2. We had the...

"Gg"

"Nos encantó !! Súper familiar el hotel, muy grande, rica comida, la atención súper bien y todas las actividades con los niños, las fotografías también woooo y no se me hicieron tan caras "

"We have been to the Ziva 6 times bc we love it so much. The staff are amazing, amenities are great, and we always have a good time. "

"Staff was nice and welcoming "