Waterpark Hotels in Isla Mujeres from AED 540

Its as pretty as it looks! We enjoyed our family vacation with older boys- ages 12 & 16. The staff is so helpful- Roger, Carlos, and Chris went out of their way to help book excursions or help with any need we had. Book a room with a view! The breakfast included is on the water and is order from a menu and not something small. The orange juice was freshly squeezed and tasted amazing each day. Find the adorable coffee spot walking distance from this hotel and walk to the beach on the other...

I like that they have club member adult site and family site separately so i was able to have quite time. The room was spacious, clean and had a beautiful ocean view. The beach was goergease and there were much fewer seaweed than I expected so i enjoyed staying at beach most of time. There are many restaurant choices. I couldn't go to all the restaurants during my 5 night 6 days stay, but my favorite was DOMO. Domo is a must go restaurant. Over all staffs are well trained and have professional...

Staff is amazing had an amazing stay. My Butler Yuri made it everything so easy and checked in on us everyday. She was the best! Carlos from the Gourmet hall provided us with the best service every morning for breakfast. I will definitely be going back to this resort.

The property is absolutely gorgeous. One of the guests was kidnapped by 6 guys who pulled him into a van and shoved a gun down his throat until he transferred $1,000 via a cash app. This was a 10 minute walk from the property, so stay safe and don't go off the grounds.

As someone who travels very often and has visited plenty all inclusive properties , me and my family had the best service and experience at the grand palladium. the food , location , and service was all great . However our best interactions was with Paul the guest service manager. Paul was very professional and respectful and was able to accommodate my parents to make them happy . He would go out of his way to make our experience and stay the best. I think Paul is a great addition to grand...

Absolutely beautiful property and outstanding amenities! Nothing is perfect but this was as near perfect as it could be. Lovely room. Awesome pools. Best and most consistently excellent customer service we have ever experienced, from golf cart drivers to family host, restaurant workers, bell hops..every one was accommodating, kind, and all seem to truly love there jobs

What made our stay most enjoyable is we relaxed and still had great options to keep our 3 year old busy. We don't like overly crowded and party atmosphere resorts and this was the perfect fit. It allowed us the recharge time for quiet moments by the pool with great service and then still could get away to take a kayak or private boat out for the day which was so convenient and overall a wonderful vacation for us as a family of 3.

Just returned from a week at Dreams Playa Mujeres. We booked this property because it shares privileges with Secrets, which is connected via 5 minute walk on a pathway or a quick golf cart ride. This made our stay better because we could jump between properties. Our only complaint was on our first day the check in process wasn’t as smooth as we hoped, as they need 1-2 more staff checking in guests on the busy days like the weekends. We also didn’t like the amount of weddings booked at the...

Wonderful property, the service was amazing the views were the BEST!

I stayed during the first days of this beautiful hotel and I can say that it was a pleasant experience. It is correct that everything is new, including the staff, but there was no moment where I felt that things were missing, I think that at this moment it is just enough to have a very good vacation, with few people and fast service. Unfortunately, the sargassum problem also affects this hotel and the beach is not at its best, however, they have a giant lagoon-type pool that made me not miss the...

We stayed at the Grand and the facilities were so clean! You never saw room service trays or random drink cups sitting around. Staff were all beyond friendly and accommodating. Property is very big so they have golf cart service to give rides to wherever you want to go, and we never waited more than a few minutes, if that! Restaurants were easy to get into and make reservations, buffett was also good! Only negative to the trip was the salespeople trying to book you into the vacation club. ...

El hotel está increíblemente limpio cómodo con todas las amenidades necesaria los mejor de todos es el personal humana con el que cuenta desde el momento del check in Eva del fronts desk y camareros Roberto ,Jorge ,Mario la chica de housekeeping habitación 5014super atenta siempre y todo el equipo de entretenimiento Gracias por las vacíones inolvidables a tod@s

Staff was very nice and polite always willing to help. The only thing I would suggest is to have the air conditioner up more in the lobby and on the elevators.

Resort was beautiful and room was nice and clean. Between the pool, waterpark and beach there was plenty to do with the kids. The food was very good.

The water that they have to drink is horrible it will be nice if they change it

Everything nice and clean The view to the beach and been so close to the beach that’s very nice.

Good place to stay, very affordable and clean, i will definitely recommend it.

This hotel was prefect for what I was looking for next to playa de Norte and close to a lot of eating place loved it !

All the staff was awesome my favorite carlos in the vip lounge took excellent care of me everything was good had fun ill be back in nov.