Top Universal Orlando Resort in Central Florida, FL

A bustling street with historic buildings, neon signs, and festive decorations.

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Top Central Florida Hotel Reviews

Walt Disney World Swan

8/10 Good

"Very clean and well-maintained facilities. The pool is excellent, especially for children, and the location is beautiful and very convenient, just a short distance from Hollywood Studios. Regarding the staff, while they were helpful and able to assist when needed, the level of customer service did not match the standard typically experienced at Disney hotels. At Disney properties, staff members are consistently warm, welcoming, and proactive, always greeting guests with a smile and going the extra mile to ensure a memorable stay. In this case, although the front desk team addressed our requests, the interaction felt more functional than friendly—there was a noticeable lack of warmth, enthusiasm, and that extra level of care that truly elevates the guest experience."