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"Everything was good but getting old"

"It was very average accommodation for the high price they charged. One of the curtains was off the rail too. It was along walk to the bedroom with a lot of stairs and the lift was out of order. Breakfast was good though"

"When checking in, staff was not very friendly and looked annoyed when asked questions. Playground for kids only opens at 3pm and checkout is very early"

"Clean Helpful staff Quiet"

"Very old property"

"The front desk person was NOT friendly. And I think she was getting a cold and kept sneezing and coughing. Seemed annoyed that I didn't have the license plate number of my rental car memorized. (Parking is NOT close by and spaces are tiny, but you need to do it, because parking is very limited in Windsor.) Doormen were nice, but only opened the door. No offer to help with luggage. Room was across the street in annex building. Very plain and old for the price. And it was like walking thru a...

"Yuppies"

"Lovely hotel in a great location. Very clean."

"David greeted us and was very helpful at a time of need, great location and helpful staff, they went out of their way to make me feel special on my birthday :)"

"There was a. Hair left in the bath, curtains did not close properly, iron was small cheap basic & basic and double glazing did not keep noise out"

"Decor was fun and very unique. Good meal with very helpful and attentive staff. Nice cocktails and bar atmosphere. All drinks were an extra at breakfast which we didnt expect"

"Typical airport hotel predominately used by airline crew. Noise from the corridor was audible from the room. Avoid a room by a fire door. The continuous door slamming closed will disturb you."

"I think that accessible rooms should have a grab handle in the shower, a soap dish and more tea bags !"