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"Staff is very welcoming and friendly. Rooms are clean. Food is nice. Can’t fault it really."

"Hotel looks shabby from the outside but very clean inside. Good value for money."

"If you are looking for a hotel at Terminal 5 in Heathrow there are closer options. You would think this property is located in the airport like the description states but this hotel is 20-25 minutes from the terminal and $60 in an Uber. We booked this as a quick overnight stay to take an early morning flight and were disappointed. While driving to the hotel we past at least 5 other hotels that were within 5-10 minutes. Search for other options if you are looking for a place to stay close to the...

"Considering this was touted as a high end hotel, the facilities were shabby. The room was adequate but was stingy on towels. We had no help with bags after asking. Staff were friendly."

"It was all very nice. Liked the kitchen and bar for dinner and the breakfast was great"

"Family friendly"

"A typical airline crew hotel. A bit tired in places. Could do with a refresh. Super friendly and helpful staff. Excellent breakfast"

"All the staff I dealt with were very helpful. The restaurant staff were especially good, lead by an excellent manager, Alison, great team."

"We stayed here 6 years ago and had an amazing stay so we were hoping it was still as good and it was, I actually thought the reception staff were much nicer this time. Rooms are just fabulous and super clean, pool area is so lovely and they do the best dirty martinis :) Honestly this place is one of my favourites !"

"Basic but did the job"

"We stayed here for Royal Ascot and a couple of extra days. Such a top class hotel with some lovely extra little touches. Very friendly and helpful staff, so welcoming. Rooms were nice and spacious and spotless. Great location and we parked nice and easy. I would highly recommend and we will be returning next year"

"From the photos of the rooms I had seen, I was prepared for a rather boring, average room, so I was very pleasantly surprised when the room turned out to be very stylish and charming. The fabrics were of lovely and of good quality and there were antiques as well as modern touches. The bathroom was spacious and had really nice granite and large porcelain tile. There was a jacuzzi tub which we enjoyed a soak in. We had dinner in the restaurant. It has a fairly simple looking menu, but the mushroom...

"There was a pool, sauna and steam room. I went with my 12 year old and there were times kids could use these facilities (and the seating area outside the pool), these were 9-10 and 2 hours (think it was 4-6pm). Under 16s not allowed in the heat rooms. Got towels given to us at the pool to use. Overall a great stay, nice food and kid friendly."

"Very happy with the value for money"

"Lovely peaceful stay with no fuss"

"Spacious clean room with a good view to countryside. Similarly the 14th floor bar/restaurant had great views all round and a good selection of drinks. Breakfast buffet excellent albeit busy as I think they were fairly full occupancy . Staff friendly and helpful. Would recommend."

"This McDonald Hotel needs a definite updating. Much of it is outdated and tired looking. The staff and service were excellent and you can’t beat the location. The breakfast buffet was good, but could benefit by rotating items and providing more fresh fruit such as berries. The restaurant is only rated average for dinner with a very traditional and boring menu. The rear exit stair/lift is convenient for getting to Windsor Central train station and it surrounding restaurants and shops, but...

"Great location, very restful stay."

"Clean room, great location"