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"Will never visit again. The reception staff were unhelpful and a bit rude towards us. Didn’t help at all. Even though we were with kids they didn’t accommodate us. If visiting with kids and if u are Asian then don’t visit."

"Stayed for one night ahead of an early flight the next day. Bus from LHR stopped right in front of it. Service from the front desk staff was really seamless. I enjoyed some time in the lobby doing work and some people were chatting with wine or having a quiet meal. The room was simple but well maintained. The early morning shuttle was incredibly prompt and pulls up right outside the hotel. Tap to pay as well. Overall would recommend if you have a late entry or early morning flight out of LHR."

"I was part of a group staying at the Christopher Wren Hotel. We had multiple rooms. At no time did we find the staff to be friendly or helpful. The following two examples stand out: 1. After standing at the reception desk while the reception staff member looked at something that she was working on, I asked her if she could help me. Her response was "What do you want?". 2. We booked a table for 2 for afternoon tea in the restaurant. Upon arrival, we asked to change our booking to a table for 3...

"Good to stay when you have a early flight from T3T4T5"

"The staff were very helpful, the spa was lovely! The hotel and grounds are very nice, albeit looking a bit tired. Breakfast could be better as it felt slightly chaotic as alot of the items kept finishing and people had to ask for it to be replenished. I had an amazing time though and will probably go again ."

"Cold pool. In a room down the street so not easy to use the pool and hotel amenities. Service very poor, dirty mugs at breakfast. No WiFi that worked in the room."

"Room was clean but the A/C was broken and the room was very hot, we were given a new room different floor with A/C. Restaurant on site was just okay for dinner, breakfast was good."

"The staff is incredible and the rooms are luxury."

"Beautiful surroundings. The staff were very friendly, made is feel very welcome. Great food in both restaurants - good vegetarian options. Great cocktails. Comfy bed, good shower. Expensive, but this was a birthday treat :)"

"On arrival they told me we couldn't dine there that night. I pointed out that I didn't travel hours to a remote hotel just to sleep there. I asked to see the manager and was about to demand a refund when they decided I could be squeezed in. This was at 3 PM not last minute (dinner was set for 7.30 pm), The receptionist was initially unhelpful and initially said we could eat in the bar. She also claimed the menu was the same (it was not). A terrible first impression and I was tempted to just...

"Liked everything about the hotel. Keep on doing what you are doing. Only thing I would change is the menu was a little limited and if you didn’t much care for the food on the menu you are stuck. Also the walls were a little thin so all sounds carried I could hear people talking in the room next to me. Beds were really comfortable ."

"Great place to stay for one night"