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"Great service smooth checkin, room was fully equipped and clean, no noise around and a perfect 1 nights stay"

"I would give this place zero stars if I could. Staff was rude and treated us like we were bothering them. The lobby security guard stared at my wife and my sister in such a way that they felt unsafe and actually refused to go outside without me. The cafe attendant refused to take my wifes "kids menu" because they were not physically there in the cafe. Meanwhile, I was in the room with my kids because one of them was ill. The room smelled terrible, there were drunken workers watching football in...

"Excellent service. All the staff was nice and helpful."

"A truly amazing experience! The staff were exceptional—friendly, respectful, and always happy to assist. The service was excellent, and the hotel was clean, comfortable, and very family-friendly. We felt welcomed from the moment we arrived. Thank you to everyone for making our stay so memorable."

"Please do not contemplate staying here over the summer months, we stayed over royal Ascot weekend and I cannot put into words how hot the rooms and the corridors were it felt really unsafe. They give you a desk fan in the room however this did absolutely nothing for the room temperature. I’m 7 and a half months pregnant and was looking forward to this stay, instead I felt faint and extremely hot over the 2 nights we were there. My husband and I had to ring"

"We stayed for 2 days and had a blast. Excellent facilities and the staff are great!"

"This place is full of character and charm. Lots of local travelers, less international -- providing a distinctly British feel."

"Amazing hotel, very different rooms but so cool. Lighting can be a bit dim in the rooms but for us it adds to the coolness."

"Hotel has seen better days with inconsistent amenitities in the rooms. We booked three family rooms and two of three had a safe, two of three had a fridge, AC couldn't cope with the high temperatures (above 30C)."

"This place is a solid 3 star hotel, in a great location. The property in rough condition, I could feel the springs in the bed, bathroom looked like an insane asylum, the continental breakfast was a bag of snacks put together from the night before… but as soon as I walked out the door, recognized why I paid to stay there."

"Even though going through renovations - rooms were large , staff was extremely helpful and adjustments made to our reservation were upgraded to accommodate the renovations- perfectly located across from castle, shopping and restaurants."

"No complaints! We had a nice stay."

"The hotel is upscale, modern, beautiful and clean. Wonderful staff. The restaurant, Starbucks and bar have great food with very sensible prices and selections. There aren’t stores or many other places nearby within easy walking distance. Shuttles from the airport run daily with a small fee. The room has a refrigerator, safe and a kettle. The beds are very comfortable. The bathroom has a beautiful large soaking tub with shower combination. The only concern we had is the tub is raised a bit from...

"The room was clean but extremely basic, no desk, chair, kettle, wardrobe or drawers and the bed was not overly comfortable at all. Staff that we met were very polite, professional, helpful and approachable. There is no actual parking, only on-street pay and display parking, although it's not as expensive as I was expecting it to be so I was pleasantly surprised by this. There is air-conditioning in the room which was a godsend as the windows are screwed closed."

"Over all it we 👍"

"Avoid! Club Quarters Hotel Covent Garden / Holborn. We had no advance notice there would be disruptive work on the hotel and found the lobby was half closed for various work in rooms and the floors. I asked if the drilling or hammering would stop on Saturday and Sunday. We were assured by the man on the front desk that was the case. But the noise started at from 8:30am on Saturday. The walls are paper thin, anyway, and you can hear your neighbour quite easily. in fact, the room was just weird....

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"Booking was cancelled by the hotel and was only notified whilst travelling there (6 hours after booking) as booked same day. Got to the hotel to be told to check the Expedia site for other hotels as was told they could not do anything. Staff were extremely unhelpful"

"Most special overnight stay. Magical 24 hours. We will be back. Valet staff annd reception are really super and go the extra mile."

"Great suite,room 140.Beautiful place.Great food. Stayed for 2 nights.Our suite was not cleaned after the first night.I told the receptionist.She said they had been having problems !.They did not offer me a discount."