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"The staff was not helpful, we asked for 1 hour late checkout and they said it will cost £10. No courtesy from their side on this They didn’t offer water in the rooms either"

"we had drinks in the lounge before a delicious supper, the atmosphere was very nice and calming........the breakfast was amazing buffet style and ran very smoothly, it was an all around great stay.... Audrey Westwood-Pynn"

"It was a bit like a souped up travelodge. Didn't look inviting from outside. No ac There is a very large number of rooms so it to a while to find mine Room was clean though. Buffet breakfast is ok"

"Good location easy transport to airport Bus stop just in front of the hotel to airport"

"Everything was fine. It’s a busy resort with a lot of turnover, so they need things to be built for efficiency. The escape room style gift for kids was a nice treat"

"Pass"

"The hotel was lovely and our room was excellent. We can't fault any of the staff as they were friendly and helpful. The only thing we had an issue with was the catering for the evening meals. On the 2 nights we ate in the restaurant there were several meals and additional dishes that weren't available on both nights. There was only one waitress on both nights and the restaurant was busy and she was rushed off her feet. She coped remarkably well with so many tables to deal with. Apart from...

"A great stay in Windsor, UK."

"The hotel is undergoing a massive restoration project and the main hotel and restaurant are closed. We booked and prepaid for a Deluxe Junior Suite with a Windsor view and, upon arrival, learned those rooms were unavailable due to construction. We were put in a quite snug room above the car park wing. Not at all what we expected. The reception attendant on duty was still on training and could offer no assistance. Fortunately, the next day, the Guest Relations Manager apologized for their...

"Our room may not have been quite up to Deluxe standard. The bed was comfortable and everything was clean. Good towels. Very good view from our room across to Windsor castle. Did not hear any noise in the night. Would have preferred to have had a cooked breakfast in a dining room which is not part of the hotel. Staff were very helpful. A lovely old hotel with lots of character. Needs some decorating in places. We enjoyed our stay."

"Better AC"

"Surprisingly clean, spacious and modern on the inside despite the exterior being deceivingly older. Enjoyed our stay. It was so convenient for the castle, the shopping and dining, and right outside where the change of guards are."

"No complaint"

"Cliveden is truly an amazing place to experience! We have stayed here before and this time was even better. Their staff is also absolutely amazing! We had quite a journey getting to England because our original flight to Paris was canceled so we got to Paris later than anticipated and then the trains to England were down because of the heat wave so we couldn't get to London as originally planned either. After over 24 hours of airports and traveling, canceled flights, missing non refundable...

"Clean and close to the airport. However it's not much to do in the area and it's quite a ways from London. Also, there was only 1 towel in tge room although the booking was for two. The receptionist also adamantly denied my free breakfast perk even when I showed her the booking."