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"The staff were all very friendly. I did want to order room service on the night I checked in, but there were no menus available in the room or mention of when the service ended. I also chose the hotel with the intention of using the pool, however this was closed for refurb which wasn't mentioned on the website. Also didn't find mention on the website of parking being £10 a night. Overall the stay was nice and I'd be happy to return."

"It was very average accommodation for the high price they charged. One of the curtains was off the rail too. It was along walk to the bedroom with a lot of stairs and the lift was out of order. Breakfast was good though"

"When checking in, staff was not very friendly and looked annoyed when asked questions. Playground for kids only opens at 3pm and checkout is very early"

"GREAT"

"Everything with this accommodation was great, quite and excellent."

"Great location, right beside the Thames. Easy walk about to small local stores."

"Very nice place"

"Lovely hotel in a great location. Very clean."

"David greeted us and was very helpful at a time of need, great location and helpful staff, they went out of their way to make me feel special on my birthday :)"

"There was a. Hair left in the bath, curtains did not close properly, iron was small cheap basic & basic and double glazing did not keep noise out"

"Decor was fun and very unique. Good meal with very helpful and attentive staff. Nice cocktails and bar atmosphere. All drinks were an extra at breakfast which we didnt expect"

"Typical airport hotel predominately used by airline crew. Noise from the corridor was audible from the room. Avoid a room by a fire door. The continuous door slamming closed will disturb you."

"I think that accessible rooms should have a grab handle in the shower, a soap dish and more tea bags !"