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"The staff were absolutely lovely, as was the breakfast buffet. Unfortunately the rooms are very dated, and the Club upgrade we paid for didn't feel very luxurious with lots of stains on the furniture, tile chips in the bathroom, a leaking bath, and felt like it hadn't been updated in about 30 years :("

"Nice hotel good customer service"

"The mattress was so old and sagging and horrible"

"The cooked breakfast was cold and cold plates This was the only let down for our stay."

"Fine"

"The rooms were not great. The bathroom wasn’t fully clean."

"Clean moulds , it's a health and safety"

"All the staff I dealt with were very helpful. The restaurant staff were especially good, lead by an excellent manager, Alison, great team."

"Very nice hotel"

"Hotel was tired, dated and needed a definite facelift! Our room overlooked the back of restaurants and the wind was literally howling through our room! The shower was very lacklustre with no real power. Our room also on the slope! On the plus side the staff were lovely, very accommodating and helpful. They were a credit to the hotel. Would I stay here again? Sadly no."

"Enjoyed our two nite stay, convenient and centralized location, staff was friendly and helpful, no elevator so bellman had to lug our heavy luggage up the stairs, beautiful view of the Thames from the patio !"

"Great location in the centre of Windsor, a couple of minutes walk from the hotel. The staff were very friendly and helpful. I would definitely stay there again."

"Very corporate. Premier Inn and Travelodge do it better. We did complain about the quilt and it was replaced. Expect better quality bedding - lumpy pillows and duvets should not be allowed. Poor taste in bedroom art - who wants to wake up to bugs?"

"Everything was great the gym is also nice"

"The property was nice but we almost got stuck in the elevator st the Ground level so we had to go back up one flight and walk down"

"Very happy with the value for money"

"We stayed for two nights 4th and 5th June as we were attending a wedding elsewhere on 5th June. The first night was fine but on the morning of the 5th the hotel advised we would have to move rooms as they had a wedding at the hotel and the bridegroom had specifically asked for the room we were staying in. We agreed to pack our stuff up and the hotel would move to the alternative room when we left for our wedding at 1.30. All through the morning we kept getting calls from reception asking when...

"Clean room, great location"

"This McDonald Hotel needs a definite updating. Much of it is outdated and tired looking. The staff and service were excellent and you can’t beat the location. The breakfast buffet was good, but could benefit by rotating items and providing more fresh fruit such as berries. The restaurant is only rated average for dinner with a very traditional and boring menu. The rear exit stair/lift is convenient for getting to Windsor Central train station and it surrounding restaurants and shops, but...