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"The staff were absolutely lovely, as was the breakfast buffet. Unfortunately the rooms are very dated, and the Club upgrade we paid for didn't feel very luxurious with lots of stains on the furniture, tile chips in the bathroom, a leaking bath, and felt like it hadn't been updated in about 30 years :("

"Property was tired and the air conditioning was poor so the room was too hot to sleep properly"

"When checking online it reflects free shuttle to airport Was advised at check in that has not existed since COVID Would be a nice touch to bring back or take off search sites if possible Dining room staff were excellent Especially the manager who greeted us at dinner and at breakfast Food was well priced in comparison to London and its area"

"1"

"We had an excellent overnight stay and short ride to heathrow airport."

"The rooms were not great. The bathroom wasn’t fully clean."

"Great value hotel."

"Enjoyable two night stay. Very warm, which made the pool a godsend. Breakfast was a bit cramped and bland, if I was being picky. Lovely room, great bed and good size walk-in shower. Overall, a very definite thumbs up."

"I feel bad that I have had to give a mix rating because I feel everything about our stay was going well until I suffered food poisoning. I woke up at 2am in a lot of pain and spent two hours in the bathroom vomiting. Earlier that day I had the king prawns and at dinner I had the flat iron steak. Immediately after my dinner I felt a discomfort but did not think anything of it. When we checked out on 26th May I mentioned this to the receptionist who said there was nothing she could do and I should...

"This hotel can’t be beat for location - right across from the castle. In all the action but still quiet. The price was a pleasant surprise as well. The staff was helpful, storing luggage, an extra teabag, etc. I would definitely stay there again."

"Great staff allowed us to check in early. Everyone was kind and polite. Breakfast excellent and staff very attentive and lots of fresh food choices. Beautiful view of Thames River and Bridge. Location is excellent with two minute walk to Castle. If flying in to Heathrow I recommend starting your trip here if you plan to visit Windsor Castle. Great small village feel close by and easy walking. Thanks for a great stay!"

"Everything is beautiful and the staff is wonderful. Looking forward to breakfast!"

"Friendly staff very good food"

"Very comfortable room and fantastic food in the restaurant."

"The property was nice but we almost got stuck in the elevator st the Ground level so we had to go back up one flight and walk down"

"Simple and cheap no frills. For £23 I got a clean room, bed and shower. Soap and toilet paper was an added bonus. Happy with value for money"

"Advertised as Family friendly so we booked an expensive 1 night stay. For myself my wife and my 4 year old daughter as it had a swimming pool. We were told when we arrived my daughter could only access the pool if she was 5. This was only hidden in the T&Cs and not flag until we arrived despite giving my daughters DOB. We were going to get a relatively early and restful night but the loud base and music until midnight put pay to that. Our room was facing the open door of the after venue and...

"Wonderful stay! Breakfast was a great addition as well."

"It has underground parking at £40 per night. The room was a small double compared to our previous stay. Staff are helpful."