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"Great service smooth checkin, room was fully equipped and clean, no noise around and a perfect 1 nights stay"

"Odor in the hallways."

"Nice clean room. Great dinner and breakfast."

"Staff, food, room… all excellent"

"Please do not contemplate staying here over the summer months, we stayed over royal Ascot weekend and I cannot put into words how hot the rooms and the corridors were it felt really unsafe. They give you a desk fan in the room however this did absolutely nothing for the room temperature. I’m 7 and a half months pregnant and was looking forward to this stay, instead I felt faint and extremely hot over the 2 nights we were there. My husband and I had to ring"

"The property is beautiful - all the amenities and great playgrounds for the kids. Sign posting is terrible and staff responses are lacklustre at best."

"Easy for airport transfer"

"The room overlooked Windsor castle which was amazing. The problem was the room was an oven. The supplied cooling unit was useless and it was unbearable to be in the room, trying to sleep.was almost impossible. The staff were lovely"

"The staff at this hotel are above exceptional. We ran into an issue while traveling and the staff were exceedingly helpful. I am so grateful to each of them for their assistance and concern. I most highly recommend this hotel."

"Nice location and property. But I specifically booked a room with air conditioning on Expedia. It was spelled out on the room type. I arrived in 35+ C temp and voila no AC - not poorly functioning. Nonexistent. Got no sleep. Windows could only open 3 inches due to installed stops. Staff blamed Expedia. It was extra pleasant lugging bags up narrow stairs in the heat also."

"Over all it we 👍"

"Fantastic stay at the Hilton. Executive lounge was fantastic as always. AC fantastic during heatwave too 😀"

"The room was clean but extremely basic, no desk, chair, kettle, wardrobe or drawers and the bed was not overly comfortable at all. Staff that we met were very polite, professional, helpful and approachable. There is no actual parking, only on-street pay and display parking, although it's not as expensive as I was expecting it to be so I was pleasantly surprised by this. There is air-conditioning in the room which was a godsend as the windows are screwed closed."

"I’ve stayed at Hotel La Tour twice now. The good: Clean, modern, hotel feels premium. The Bad: Staff are rude, unhelpful, amenities in room are limited and not the best e.g shampoo/ Shower gel both labelled as shower gel, kettle had visible limescale. But easily the worst thing is the staff and their attitude. I appreciate they’re probably busy, but it just felt like a chore to try and talk to them. While hotels have various policies around early check-ins, late checkouts I was simply told no...

"I think the basics in 2026 is to expect usb charging points to be available"

"Booking was cancelled by the hotel and was only notified whilst travelling there (6 hours after booking) as booked same day. Got to the hotel to be told to check the Expedia site for other hotels as was told they could not do anything. Staff were extremely unhelpful"

"Most special overnight stay. Magical 24 hours. We will be back. Valet staff annd reception are really super and go the extra mile."

"Had a lovely stay at the hotel. Staff were lovely, extremely clean and beautiful grounds. Had a wonderful chat with one of the groundsmen. Marlow is just a short drive away. The reason I haven’t given an “excellent” was because the massage wasn’t as relaxing as I would expect. No calming spa music and very hot in the treatment room. You can also only use the spa until 11am in the day of check out, and whilst I understand they don’t want people there all day we didn’t need to leave until 12. I...