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"Staff is very welcoming and friendly. Rooms are clean. Food is nice. Can’t fault it really."

"Location for Heathrow, next morning flight is perfect. Motorway access simple. Pricing way more acceptable then @Heathrow itself. Food was fine, breakfast choices good."

"If you are looking for a hotel at Terminal 5 in Heathrow there are closer options. You would think this property is located in the airport like the description states but this hotel is 20-25 minutes from the terminal and $60 in an Uber. We booked this as a quick overnight stay to take an early morning flight and were disappointed. While driving to the hotel we past at least 5 other hotels that were within 5-10 minutes. Search for other options if you are looking for a place to stay close to the...

"Check in area was deafening with what seemed like 2 conferences being checked in in the foyer area. Parking away from check in and needing to walk there is odd and not well described. The room stank. Of vomit in the bedroom and some other vile smell in the bathroom. The sofa bed was astonishingly uncomfortable and very loud if you moved. Breakfast was mediocre."

"This hotel is the perfect location if you want to be close to Heathrow Airport. We rode the bus from the car rental place and it took less than 15 minutes. The staff was great. We were not there long, but they were a life saver, I was trying to schedule an uber but I could not get texts to confirm my identity. The hotel has a kiosk to order a ride. Never seen that before. So grateful!"

"The rooms were not great. The bathroom wasn’t fully clean."

"Staff were excellent"

"All the staff I dealt with were very helpful. The restaurant staff were especially good, lead by an excellent manager, Alison, great team."

"Very bougie rooms. Love the sophisticated and decadent vibe. Staff were great and the room was spotless."

"Basic but did the job"

"I booked this hotel for a birthday stay in Windsor and it was perfect. The location of the hotel means everything you’ll want to see is within easy walking distance. The hotel was easy to reach via car and had plenty of parking spaces; parking is charged. The staff at the hotel were also lovely. Overall if you’re considering booking this hotel for a stay in Windsor I’d give it a 5 out of 5."

"From the photos of the rooms I had seen, I was prepared for a rather boring, average room, so I was very pleasantly surprised when the room turned out to be very stylish and charming. The fabrics were of lovely and of good quality and there were antiques as well as modern touches. The bathroom was spacious and had really nice granite and large porcelain tile. There was a jacuzzi tub which we enjoyed a soak in. We had dinner in the restaurant. It has a fairly simple looking menu, but the mushroom...

"Room was small but fine for a short stay"

"Very happy with the value for money"

"One of the worst hotels and customer service. The family room we had pre paid was apparently not in service. The hotel manager took almost 2 hours to figure out alternate room situation. They kept changing their version from telling us that we will be given adjoining rooms to it being unavailable to finally giving us rooms that had non functioning AC and we needed to ask for fan at night. Although the location is convenient and very close to Heathrow the hotel rooms being non functional and poor...

"Spacious clean room with a good view to countryside. Similarly the 14th floor bar/restaurant had great views all round and a good selection of drinks. Breakfast buffet excellent albeit busy as I think they were fairly full occupancy . Staff friendly and helpful. Would recommend."

"This McDonald Hotel needs a definite updating. Much of it is outdated and tired looking. The staff and service were excellent and you can’t beat the location. The breakfast buffet was good, but could benefit by rotating items and providing more fresh fruit such as berries. The restaurant is only rated average for dinner with a very traditional and boring menu. The rear exit stair/lift is convenient for getting to Windsor Central train station and it surrounding restaurants and shops, but...

"Absolutely beautiful hotel and location. Food in the hotels restaurant was amazing. The staff were super helpful and very polite. Will be visiting again!"

"Clean room, great location"