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"Very convenient next to Services. It’s a better location if you are travelling north rather than south"

"Clean and modern room in a lovely peaceful location. Check in and communication was excellent. Will definitely stay here again when visiting next time."

"We had a wonderful stay and the staff were incredibly accommodating. They were so helpful in arranging an early check-in for us and even found a room where we could get ready before attending a wedding, which made the whole day much less stressful. Everyone was friendly, professional, and went above and beyond to help. The hotel was clean, comfortable, and in a great location. We really appreciated the excellent service and would happily stay here again."

"The Malvern is a hotel run around a health club and spa. The best feature is its restaurant which is modern and serves good food. The spa itself has a nice and warm indoor / outdoor pool but the facilities are dated and tired. The rooms are very tired, think 1970’s travelodge, and in desperate need of an upgrade. Staff pleasant."

"Great boutique hotel next to the priory great location we stayed in the original section of the priory old building annex"

"Difficult to describe - it's just an historic hotel in an ideal situation with excellent staff and very nice catering. Breakfast is first class."

"Stanbrook Abbey Hotel is amazing in all respects. It’s historical and very attractive set in extensive grounds. The rooms are spacious, well appointed and comfortable. The staff are lovely and very helpful. I only had one meal in the hotel and it was excellent. I have no hesitation in recommending this hotel, it’s great."

"Location"

"The best thing about this hotel is the location which is fantastic, and the staff were very nice. We stayed in the Oak Suite which is apparently the best room; it benefits from a private terrace with a pair of easy chairs to watch the river and it's occupancy go by, which is lovely. For me it definitely wasn't a four star, but a fair three star hotel. There was a temporary kitchen which also hampered them as well as the view. The room was clean and airy with a (strangely grubby!)Juliet balcony...

"Most of the beer in the bar was off. We asked for an extra fan for the room, it didn't turn up. My wife is a vegan, we asked for oatmilk in the room. That didn't arrive either. To cap it all when we left we were told that we had to pay an extra £55.00 as the price we were quoted was less than what it should have been. Won't be stopping here again."

"Staff were excellent - friendly and helpful. Hotel is in a good location with beautiful views."

"We travelled as three couples, and I booked the atay for all of us. We stayed during the hottest July on record and two couples had rooms woth literally NO aircon , and one couple have fully functioning cold aircon. Why? The fan is the rooms is just useless and the heat was unbearable ..literally! Either state that some rooms DO NOT have air-conditioning or reduce the price of rooms that dont have it. The trip really was challenging for the two couples without. Be honest. Fans are NOT a "get...

"Hotel is in a great location - just over 15 minute walk to the train station, close to shops and the Cathedral - looks like the downstairs has been elegantly renovated. Beautiful newly-refurbished bedroom, with some really thoughtful extra touches - such as a rubber bathmat and handrail, electric fan, suitcase stand, and biscuits every day with the tea and coffee. I liked being able to open the window. Some of the staff seemed less friendly and professional than one would expect - however,...

"We thought the breakfast buffet choices were limited, however the cooked breakfast was hot and plentiful. The staff were very efficient. Dinner was most enjoyable in a lovely dining room and the bar service was very good. Upon arrival we were given a room upgrade with a four poster bed, this was a lovely surprise. Parking was onsite without additional charge. If you are planning on walking the Malvern Hills this Hotel is in the perfect location."

"Excellent place to stay with dogs as you are self contained with an area to walk them away from the main road. Facilities good, we had a lovely garden cottage - only downside are the doors are built for hobbits (I’m a little over 5ft and had no issues, 6ft + hubby cracked his head once…"

"We stayed 2 nights, staff asked if we needed any cleaning or replacements in the morning. A full English breakfast was served each morning. We had an evening meal the one night with a good choice. This is an Inn so there's a bar which wasn't too noisy the nights we stayed. Friendly staff. We will book again as ideal for areas we wish to visit."

"Lovely setting. The scenery out our window was superb! We were there on a couple of the hottest days of the summer, and even though there is no air conditioning, our room had a big circulating fan which helped immensely. We liked the quiet, low-key atmosphere of the place. Very restful!"