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"Excellent hotel as far as amenities. Beach did have alot of seaweed but is expected during this time of year. Customer service in the buffets could be better. Room service staff was excellent. Steak house restaurant did take a long time for food. Overall had a great experience."

"Complacida estuve en una habitación presidencial, hermosas 💖 excelente su servicio. Gracias"

"The good: Swim up bars were great pools were amazing Beach was amazing, the rooms were very clean. The Balcony was huge. The spa was amazing. Food was a B-. Close to airport 15 min. Richard Diaz at the pool bar is amazing. The bartenders at the sports bar were great! The bad: I had to pack everything back up and switch rooms because the side panel fell off of the front door and you could see directly into my room the TV would not work. I had to call maintenance more times than I can count to...

"I liked the show, restaurants, the environment in general à great site to visit."

"Clean room, very good and helpful staff. Food was okay but not the best."

"La habitacion terrible, toco solicitar cambio y me la entregadron a las 4:30 de la tarde."

"All around this property provides everything! Restaurants, shows, pools, games, clean rooms, friendly and helpful staff. Highly recommend! Only problem was air conditioner was not working properly in one of our rooms and the seaweed took over beach through no fault of hotel. I think July-September seaweed comes each year. However, seaweed did not interrupt the awesome time we had during our stay."

"The service was excellent, and the hotel was very clean"

"Character meals were great, but everything else was lack luster. Most restaurants closed or out of food, nothing was at advertised on social media posts even when posted same day- likely autogenerated and inaccurate. Property was not maintained well and most listed activities did not even take place. Would not recommend this resort."

"Everything was amazing ,the staff so friendly helpful and respectful. Pool, beach ,swim up bar ,theater Everything was excellent..I had a good time and good experience. The only thing I don't like thete is the food but I guess it's me. I will go back there for sure"

"This was the 4th time I stayed at TRS and it will be the last. I previously loved the resort as it was fantastic. The staff was great, service was great but that all changed from the last time we were there, which was year. We had issues with the rooms from a musky smell from A/C to door locks not working and constanly being locked out. We would have to go to the lobby each night as my mothers room lock would not work . They re programmed the wristband but it never fully worked properly....

"Muy buen servicio. Buena comida y lugar muy tranquilo. El SPA es excelente"

"El mejor servicio la comida excelente limpio elegante muy buen trato"