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"Everything was up to par, better than expected considering it was my first time traveling and coming here! Definitely would come again- the room was beautiful."

"Very Nice resort! Food choices not so great but you can find something that is decedent for the time being. Everything else was phenomenal. Hibachi was 10/10. "

"1000/10 excelente servicio, staff súper amigables."

"The staff was top notch. Always smiling always accommodating. I would definitely stay here again. "

"There is no flexibility with kids when it comes to food, the staff tricks you into getting a tour of the “property” which didn’t happen just for you to buy a travel package And if you don’t, they get mad… You can’t really get into the restaurants there is a waiting list of 1hr or more… so if you have kids go to a different hotel, this is not for kids. There’s no flexibility at all. Room service is nasty and the food is always the same thing. They don’t really change it. They say they have...

"Horrible experience! The rooms are in pretty bad condition. Food is disappointing. The service is a joke! "

"The air conditioning seemed to be timed and on a sensor. When the door was opened or we left the room it shut off making it uncomfortable to come back to. Also the elevators did not work and we were put on the 3rd floor and I am handicapped. So it did make it a little difficult. And just a lot of walking to destinations with no assist for people in my situation and there were a lot of elderly people there with us. Other than that everything was wonderful. The food was great. The shows were...

"The beach is beautiful. Our room came with a butler, but the butler didn't contact us until the 3rd day. We spent too much time trying to resolve the issues we had, which were their mis-communications or stuff didn't work. Hot tub didn't work twice and we had to wait for maintenance to fix the drain. The second butler we were assigned, Gladys was awesome. Asst Manager Julissa was nice and helpful in resolving the issues. We won't go back, but a beautiful beach. "

"Four buffet not good restaurants are ok nothing fancy but if you don’t have reservations they won’t let you access them . You go to the concierge to make reservations when you get to know and guess what there’s no reservations available until the day you leaving ( coincidence *) I guess The nature and the weather at the Caribbean is beautiful but service staff not friendly and check in and check out process take too long I’ll come to punta Cana again but not for this resort "

"This resort was beautiful. The rooms were so spacious. The staff was very courteous and friendly. The grounds were immaculate. I would recommend this place definitely. 10 /10. Love the different restaurants on the property. This was a great all inclusive resort. Can't wait to come back. "

"I can’t say enough about the staff. They’re very friendly and extremely helpful. I would say that’s the highlight of this facility - the genuine warmth that you feel from the staff. When you needed something they responded immediately and couldn’t be more kind. My husband enjoyed the food but i was a bit picky. For me I felt the restaurant food for evening meals was fresher and tastier than the buffet. What did bother me, perhaps i’m just smell sensitive, was the odor in the air and in the sink...

"Great service. The staff is super friendly. The environment is clean. The entire resort looks like a beautiful picture postcard."

"Habitación limpia. Personal súper atentos menos Santos (el q trabaja en el bar de la piscina cerca de la playa) q no quería atendernos como corresponde. Los traslados estuvieron todos a tiempo y los choferes super atentos. La ropa de cama y toallas siempre limpias. Solo puedo criticar un poco las bebidas q los tragos no son del todo buenos. En todo lo demás super bien. Gracias a todos…"

"Best resort I’ve stayed on everyone is so kind property is nice and clean and the restaurants on resort are great overall great experience "

"Up on arrival we entered to this large impressive lobby for check in, staff was very polite and friendly. We checked in to super large room on the grand floor. Our advisor Miguel Garrido was great and super helpful, he was checking on us everyday and make sure that we enjoyed everything. Special Thank you for the Jelly club ladies as they are always happy to interact with your kids. Fun entertainment every night we did enjoy the most the fire show on the beach. Things to improve, my...

"Clean room. Great staff. Great butler. Great food"

"Good place"

"Great all-inclusive with fantastic staff. We were especially impressed with the unexpected personal butler/concierce service. Cesar was absolutely amazing. The only downside at this resort was the beach which was rocky ... however, the sunrise view from the beach was stunning and the pools at the resort made up for it."

"Everyone is so helpful and friendly. They are staff that enjoys your experience with you. Food was great, many options throughout the day including after hour options. Super cool that you can cross over the Dreams Onyx and enjoy their amenities too! Will be back "

"The staff especially ashly and the bar staff by the pool.all professional and great hospitality all around. "