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"We love the place, everything was good"

"Very helpful staff and the room was clean and comfortable. Great location that was easy to get to. We loved the breakfast! Only hiccups: older hotel with no elevator so we had to carry our luggage up and down three stories. Also, there was an additional city tax which we had to pay in cash (Euros) so I had to hunt down an ATM and get cash and pay a 5% exchange fee ontop of everything."

"Best part is the shuttle to the airport. Our room smelled like a sewer. The entire floor actually smelled so awful. Maybe it's just the first floor. We were too tired to request to be transferred to a different floor."

"Great"

"Great location"

"Beautiful hotel. Our stay was excellent and everyone was friendly and accommodating. . Expensive but all worth it."

"It was not all bad, so let me start with the positives. The air conditioning was very effective which was appreciated since it was very hot outside. The beds and pillows are very comfortable and having separate beds for the kids was great. The location was very quiet. Unfortunately, the rest of the story is not so great. This apartment looked very little like the pictures. It is a bit run down with chipped paint, a couch that has had better days with stains and a broken bannister on old wooden...

"The price you pay for a 4.5 star hotel and you get a closet for a room a literally a closet and had to change room which they did. But the room that was given had an upsale with a total amount for the a 5 star hotel in Venice. The rooms do not look like the pictures they’re much different. Overall it is not worth the money at all. And really it just made Venice experience way too expensive and not good enough. "

"I understand the Hotel was very old. We picked it for the charm and location. I felt i picked a room from Expedia which overlooked the Rialto bridge. They placed us in 2 rooms with the only view being pigeon lavatory. I complained at the front desk.I was told I did not pay for the view. I explained the pigeon droppings outside the window as the only view was unhealthy and dirty. I felt like there was no care for the appearance it portrayed . They charged us $100/night per toom to move to the...

"Absolut fantastisch! Kann ich nur wärmstens empfehlen."

"Everything! Outstanding! Can’t wait to go back!"

"We were completely satisfied with the hotel. The staff was very helpful and accommodating. We were one flight up and there are no elevators, so they brought all our luggage up and down. They even took it for us to the water taxi when we left. We definitely recommend this hotel and would stay there again."

"We loved our room #123. Fantastic room with balcony and great view. Staff was very nice and we really enjoyed our stay. It was close to everything. Our only regret was that we only stayed for one night because we were going on cruise the next day. We would have been extremely happy to stay at this hotel for the week. When we come back to Venice, this is the hotel we will try to stay at. We really appreciated the wonderful staff. Hope to see you again. Absolutely recommending this hotel....

"The canal view from our window was so nice! The room was nice, clean and good AC. I’d say complete room amenities including weighing scale and slippers. The breakfast selection was great. The young bartender was very nice and the service was fast. The staffs were helpful and kind. The location was perfect for us. My lil kid liked it!"