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"From my arrival to my departure, this stay was excellent. Every member of staff I encountered was friendly, informative, professional and welcoming. The room was spotless and had everything I needed. The location of the hotel is excellent, and the receptionist recommended a couple of places to visit. I will definitely use this hotel again"

"Room a bit tired. "

"Great location for lakeside shopping centre. Lots of parking. Friendly staff. Room is on the small side fine for a night but would struggle for longer. Comfortable bed and pillows. Hot shower and decent toiletries. WiFi is really poor just hitting 1mb! Had to use phone data to watch firestick. "

"Newbridge suite was amazing we booked for a second time hoping to stay in this room too but we’re put up in a different room unfortunately Super comfy bed great bath tub with jets easy check in Recommend staying here "

"Breakfast was great, good location and friendly staff."

"Clean room with heater. Parking excellent. Staff very friendly and helpful. Breakfast excellent. Good for the price "

"Clean room and friendly staff"

"Nice place to stay and I will recommend "

" no"

"I had a fantastic stay at the Glass House retreat - the team were amazing! Friendly, supportive, and attentive, they made sure I felt right at home. My room was a treat: clean, bright, and airy, with a fabulous rainforest shower and super comfy bed. And wow, the food! Every dish was delicious, I wanted to take the chef home with me! There were loads of activities to keep me busy, and I left feeling refreshed and recharged."

"Filthy, someone else’s hair in the bed, staff arguing until 1am, freezing cold and shower did not work. "

"N/a"

"I didn t need any activities because I was there for family events. Nice place to stay. Lovely host. We really enjoy staying there."

"Staff were extremely helpful Room was lovely Would definitely stay again"

"Clear communication with the host, check in was smooth. We had 3 cars, parking was free. Great value for money, not too expensive as there were 8 of us that stayed at the house. Good enough size garden, nice interior decor. Overall, stay was quite good, I’d stay here again."

"Eating next door at a reduced rate was economical and good value. "

"Such a lovely stay! The place felt warm and welcoming, very clean and comfortable. I really enjoyed my time here and would happily come back again. Thank you."