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"It is a dated beautiful building. Thr room we stsyed"

"Loved the location directly opposite Livermead beach. Beautifully presented hotel. Enjoyed sipping drinks at the roof top terrace watching the sunset. Delicious breakfast and very comfortable bed, made for a fabulous stay. Would definitely recommend to others looking to visit Torbay and the English Riveria."

"Vintage accomodation with nice views of Torquay Bay"

"Its high end with great decor and fab spa facilities. Our stay was somewhat spoiled by drunken guests and their friends in the next room making excessive noise and shouting between 12.30-2.30 am, keeping us awake, security was called twice to try and resolve and did offer us a rom change in the middle of the night which was not practical. On speaking to Harry the manager it appears this was not the only case that evening. The hotel should consider introducing a quiet policy after 12 with...

"Very modern. Lovely rooms. Air con was a blessing. Very nice breakfast"

"The hotel was excellent - a modern hotel with excellent furnishings. Housekeeping went out of their way to help. The serving staff were personable and helpful but the service at meal times was slow because there was not enough staff. Down side was the poor control of parking (cost £15 per night) and I witnessed one customer very irate because his car was blocked in. If the hotel charges to park a car, they are duty bound to control the parking - cars were parked outside of marked bays and...

"It’s fine, nice location"

"Outside of property very run down. Paint peeling and weeds all over car park and outside spaces. Outdoor pool doesn’t look like it’s been in use for years, filthy water probably built up rain water and rotten leaves in it. Inside hotel old fashioned but kept clean, large room but sealant around bath taps black in several place's. Staff friendly, didn’t use indoor pool so can’t comment on it. My room definitely didn’t look like the photos! Garden area in need of attention. Again photos make...

"The Derwent Hotel itself was good and the hotel receptionist helped a lot when we had an issue with the Spa service. We went for my friend's birthday stayed on the Saturday night, had a great time and booked a surprise treatment for the Sunday morning, when she went down for the treatment it was not on their system and the receptionist was abrupt to my friend and asked if she had the right date, I went and showed all the information ( emails, when I phoned and the money that had been taken from...

"I got to my room and was told there was no breakfast available, i checked into my room and slept soundly"

"good location, helpful staff, car park"

"The breakfast was ok, could be better"

"The hotel was in a good location near the harbour with good parking. Staff were friendly and helpful. They assisted with lack of water pressure in the shower by changing over the shower head, although this only marginally solved the problem. Good service was provided for breakfast. We had a lovely three night stay over looking the sea!"

"The whole of the place said disaster to us. The staff were very rude. They also didn’t even give a smile. The cleaning of the room was absolutely terrible. The inside of the cupboards where you put your clothes were all drips of coffee the pigeons you couldn’t open the window as they were just sat outside watching when we asked for help nobody seemed to have a clue what was going on. I am totally disappointed in the whole of the hotel itself. The pigeons were eaten off the table in the bistro....

"Staff were very friendly and helpful, and the location was lovely with the sea views and the gardens in front. Breakfast was good and plentiful. Unfortunately the standard of cleanliness in my room was poor. It showed a lack of attention to detail: marks on the bedroom walls and bathroom door that would easily wipe off, the tap had something stuck on it when I arrived (again, easily removed), the lip of the bath panel clearly hadn't seen a cloth in some time, and the grout on the tiles could do...

"Hotel a 3 minute walk to promenade,staff very pleasant and helpful. Down side……No on site car parking and building looking a little tired."

"I really liked this hotel, it was our second visit but, they completely messed up our dinner. We pre ordered the roast pork but, unfortunately they ran out! We ended up with ham, egg and chips which was laughable, the ham looked like thinly sliced spam, the egg was overcooked and we had a few oven chips! It was so bad we got up and walked out, which i have never done before and I’m 67! I have emailed the hotel but, no reply! We won’t be going back!"

"All in all it is what you would expect from a three star hotel, nothing really awful and nothig really great. Most of the recption staff were friendly and helpful but unfortunately not all of them as one receptionist in particular made feel like a naughty school girl if I ever needed to ask her anything due to her curt and abrupt responses. The same is also true of the restaurant staff. While most of them were helpful and friendly some of the chefs who served the evening meals (which...