Find all hotels by Chateaux & Hotels Collection in Torquay

"A relativly New hotel on the seafront. About a mile walk to the harbour, with a bus stop outside. The staff were excellent, rooms were clean and well appointed and breakfast was excellent. "

"The people here are uniformly lovely, eager to please and generally excellent. The property is apparently being run on an absolute shoe string and the budget doesnt run to the basic maintenance of “anything”. Its a time warp back to the 70’s in most regards - and that appears to be the last time anything saw a lick of paint. I met a lot of lovely staff for whom nothing was too much trouble - but the ownership is giving them absolutely nothing to work with. A warren of a hotel that seems largely set up to relieve the elderly of their money in the hope that they dont care anymore or simply dont know any better. Again, an excellent staff trying really hard in a shambolic, crumbling, down at heel hotel. Best avoided in my opinion. "

"Breakfast was wonderful, so was afternoon tea. My only complaint and in this day and age its very important. The wifi in my room was non existent! Worked fine in the main lounge/restaurant area. Coming from another country it was the only way i had to communicate with family members "

"Breakfast was good with a very good choice of options "

"The hotel was ok for the price i paid"

"Room was clean and clearly had a recent l"

"Bedrooms were a great size breakfast was very good and hot, the staff were exceptional. the plus side was the lift down to street level , had a wonderful stay in Torquay."

"Adult only hotel .parking was ok .The room was clean but standard for the price . Had robes and slippers, bottle of water and tea making facilities. Bed was very comfortable. Staff were very polite throughout the hotel Higher management in the bar should be more active if mistakes are made and not wait for a complaint to be made. The spa was really lovely, but had just too many people and we had to sit on the floor with drinks , which wasn’t relaxing.Needs a bigger sitting area or even shelves to put drinks on . We tried the spa again early in the morning which was much better and quieter . Pool was a nice temperature Treatments were nice and staff were very friendly. Noisy floorboards above kind of spoils the relaxing music. For what we paid, everything was really expensive ."

"This hotel is appalling. It looks like rundown bldg inside. We checked in on Saturday evening and the reception is full of teenagers who looks shady. The room was below standard. There was no toilet papers, reception is closed because its weekend. Good thing we brought our own toilet papers. The bed are old and sunken. The carpets in the room and in the hallways looked filthy not to mention the smell of it . This hotel needs a full refurbishment. Am sorry, but my 2 nights stay in this hotel is not enjoyable as its giving me anxiety because of the people surrounding the area as well as the safety and security of this establishment is not guaranteed."