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"Beautiful room. Spotless!"

"No concerns"

"Very accomodating staff...very smiley waitress at breakfast. Room was very clean. "

"The whole experience was amazing, such a wonderful place.. executive suite was perfect"

"Room spotless shower great hotel staff amazing pool sauna jacuzzi great "

"Spotless room, friendly, helpful staff. I loved the thoughtful touch of the birthday wishes hand written on the mirror, the birthday sweet treats and card waiting for us in the room. Can't fault the location either!"

"Highly recommended. Excellent staff and newly refurbished rooms. Location is great also. Will return"

"Everything was perfect"

"Excellent price, perfect location with the train station about 2 mins away. Luggage storage was handled easily and staff were great. Generally we found it to be ideal for a family of four. Negative: Breakfast seemed pricey bit theres ample other options locally"

"We always stay here when visiting family and it never disappoints. Such a great hotel in such a great location."

"The room was great and the staff was really good. "

"Everything was good "

"Great value for money for pure luxury feel, the staff service also measure up to this. Fantastic all around, can’t wait to go back"

"Great location, excellent staff and food highly recommended."

"Very clean room and staff very friendly a great base for racecourse goers "

"Great room"

"I enjoyed my stay at this property. It was clean, quiet and the staff were very friendly. I highly recommend you stay at this hotel. I plan to go back to Newcastle and stay there again. I’ll like to thank the staff for their amazing service and I wish them all the best going forward. "

"Room spotless , facilities really good , food excellent will definitely recommend "

"Brilliant as always"

"Very comfortable room, friendly and helpful staff and great location "