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"Very helpful and friendly staff. Very good room for family with the two double beds. Recommend the chicken balti if eating at the bar. Close to centre so easy walk in and to Utilita Arena. Would recommend."

"customer relations was especially helpful and accommodating as it was "

"Great hotel, fairly central. Lovely, helpful staff. Clean, basic rooms. "

"Clean comfy beds, friendly staff, great gym and food and reception area smells lovely what room diffuser essence do you use? "

"Compared to my last visit, this experience was absolutely exceptional—this is the standard we were used to, and they are back! Every room was immaculate and beautifully presented. The team went above and beyond, surprising us with a bottle of champagne to kick off the celebrations. A huge shout-out to Matthew in the Madeline Bar—his attentiveness and professionalism were second to none. He made us feel truly special and ensured everything was perfect. The entire staff deserves recognition for...

"Good value with breakfast included, quiet room "