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"The staff and food was delish"

"Staff throughout very friendly "

"Clean room, Staff friendly, Convenient location."

"The room was clean and tidy the shower was great. The hotel is in great location in Birmingham"

"Staff were very friendly and helpful. "

"Brilliant stay "

"Clean room "

"We had an exceptional stay in a fantastic central location. The staff were very friendly and welcoming, and the room was extremely clean. The penhaligons luxury soaps were a lovely added touch and really elevated the experience."

"Everything was just perfect"

"staff and receptionists in particular were lovely :)"

"Clean and fresh, even the foyer smelt good. Friendly staff, comfortable room and super shower. I would stay again"

"Yes"

"The room was a large size with good lighting Soft bed and hot shower I had a great nights sleep and there was a good selection of teas and coffees "

"Nice vibe over festive period, staff friendly and helpful, room was good standard"

"I had a great stay at this hotel. The location was perfect—just a short walk to restaurants and the shopping center. The room was nice, clean, and comfortable. I would definitely stay here again."

"Lovely, nice rooms, good location"

"Very pleasant stay. "

"Very nice customer service,spotless clean room 👌Amazing place to stay😍"

"Great stay"

"We didn’t have breakfast as we had to leave early"