Find Golf Hotels in Dorking

"Hospitality was very good but we were disappointed to find that a service charge was added to all purchases at the bar that we were not told about. We only realised this when reviewing the receipt. Service charges should be at the customers discretion. There was also a £50 deposit that was asked for on arrival but not clearly explained!! This was taken on my bank card (which worried me for the duration of my stay, as I had paid up front and never use room service or charge to my room) and when I asked for the payment to be reversed, as I checked out, and a receipt for the negative payment I was told this was not possible. I was very disappointed that we are not trusted. Now if I had been asked for a credit to authorise any charges, If added, this would have been fine but to take a £50 deposit, with no explanation, is not on. Very disappointed. Spoilt my stay. 😟"

"Our stay here was brilliant, the staff were incredibly friendly and we were able to check in early and didn’t have to check out until 12. It’s in a great location and the views were fantastic (particularly exciting for our 4 year old who is obsessed with vehicles!). We were given a free upgrade which really made us feel special. "

"A little tired in the rooms. Foyer very nice, breakfast over crowded, 2 coffee machines not working. "

"Huge centrally located corporate type of hotel. Caters well to familiea. Large rooma and excellent location. "

"Lovely stay would definately reccomend"

"Excellent breakfast, room spacious and clean. Perfect location for major attractions."

"Good English breakfast, friendly and helpful staff, and convenient location."

"It was very convenient being next to Heathrow. Staff were great. "

"Room was fine, Concierge was good Staff at breakfast were rude. They were not helpful, the selection was poor, I asked for veggie sausages, no response. Please improve staff and breakfast "