البحث عن فنادق في هورلي من AED 196

"Not clean at all "

"This would have been the perfect place for my overnight stay before collecting somebody from Gatwick airport early the next morning. However, it was a cold night and the heating was not on. When I called for assistance at 21.30 I was told that somebody would check the boiler and that it was on a timer and should come on soon! Nothing happened, although the hallway and passage ways were heated. I turned the knob as requested to no avail and nobody saw to it that the heating was on. I froze all...

"Property was not up to what was displayed and staff was rude. We had to check out because of the smell in our non smoking room that felt like smoking room,causing an asthma attack on my aunt.we booked 6 days, spent a night and They refused to refund. They were only interested in the money not your safety. They did not leave to expectation. Book at your own risk!!"

"Excellent quiet location but only minutes away from Gatwick. A real home from home and delightful hosts."

"Was disappointed as we had no heat in the room especially the bathroom even though I set the thermostat the meal was excellent in the dining room "

"Everything was fine except that the bed was really hard. If you dislike a comfortable bed, if you enjoy sleeping on stiff, hard surfaces, then you’ll love this. "

"I really liked the character of this hotel. The rooms were spacious and perfect for us."

"Clean"

"We stayed here one night and we were very impressed by the staff who were so helpful. The breakfast was fantastic and very comfortable room"

"Clean, comfortable room. Friendly staff. Easy to find and close to Gatwick airport. Would stay agsin. Recommend. "

"The owner collected us from the airport bus station, £15 for the 3 of us. Our room was adequate with 3 beds however the shower room was very good. Looked like it was recently refurbished. One issue was the shower head was loose. The room temperature was decent and the beds clean and comfortable though new pillows are needed as they are pretty thin. Also the scatter cushion covers need a wash. The location is great for Gatwick Airport and a reasonable price. "

"Very excellent need and clean. Staff is very helpful. I really recommend. "

"The breakfast was good "

"Do not book the hotel shuttle as the receptionist/driver may argue with you about the collection time even though it's pre booked. Order a Uber or get a taxi using an app to get a discount. There was someone using power tools till minutes to 11 pm then several people were traversing through the hallways up until midnight. Depending on when you arrive, someone may or may not be at the front desk so you can get inside which is another drama in itself. If you are looking for a clean and...

"Arrived at a pitch black compound with no lighting, had to rely on my phone's flashlight. My son FELL DOWN in the darkness. Called the service number for help and was basically told 'other guests managed, so you should too'. Not only is this unsafe, it's unacceptable customer service. Very disappointed and would not recommend."

"Lovely room, super friendly and very kind staff, beautiful location with free parking. Highly recommend! Thank you."

"Large choice of food for continental breakfast. Cosy feeling clean room"

"Lovely family room, large enough for all our needs. The room was well presented although the rocking horse seemed unnecessary. As a decorative piece it was fine, but spoilt by the keep off sign. Room clean but the blinds were a bit tired. Breakfast was excellent. Lots of room and lots of choice. We will use the ESN again on a future visit."

"We had a lovely stay at the hotel. The building is gorgeous just as the grounds of the hotel and the nature around. The staff is exceptional - very friendly, knowledgeable and attentive. The breakfast is delicious, the dinner amazing as well although the dessert menu could be improved. Definitely can recommend this hotel! "