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For Americans visiting, everyone speaks English, Staff goes over and beyond for you Beds do need to be updated along with plumbing but over all our stay was fantastic

Staff was great Karolina and Martin were really nice and helpful. The hotel was clean and close to everything. I totally recommend this place

Great pool, Jacuzzi, steam room and sauna to relax after a long day of sightseeing.

Great staff, wonderful location, delicious breakfast.

This hotel was a fantastic blend of modern features and old-school touches. It was very easy to walk to tourist sites and the train station. All employees were friendly and I felt very safe there as a solo female traveler.

Our room was spacious and spotless, breakfast was amazing, and the staff very friendly. We loved the location next to the river and just a few minutes walk to the city center.

This hotel was great. We stayed in the "new" section, so I'm not sure what the other one is like. The pool was so romantic, like swimming in a private cave, and the spa was wonderful. The only negative is the map that Expedia links you to (and google maps, as well) shows the hotel 1.5 blocks away from its actual location and on the wrong side of the street. The actual location is only about 100 feet from the Market Square. That, coupled with the fact that the hotel's sign is not illuminated,...

Hotel Grodek is on a quiet side street right in the Krakow Old Town. It has lots of charm, each room and the hallways are carefully decorated. We liked that we could easily walk to most things, and were close to the lively old town square but were able to retreat to a quiet street away from the crowds.

My return to Krakow after 20 years was made complete by the fully professional, helpful and kind staff at Hotel Senacki. The location is ideal (just three blocks from the town square - i.e. guiet). Church bells, singing or performing musicians and horse hoofs are all that you'll hear if you choose to open the window and let the world into your very comfortable and spacious room. The street is pedestrian only - no cars allowed! - a plus, plus. (taxis get you to the door as needed,...

Very nice

This is our favorite hotel in the world! Each room is decorated differently. Flat screen TV's, comfortable beds, large bathrooms. The restaurant is quiet & spacious. The staff are very courteous & helpful. Everyone speaks English. The best location in Krakow - right on the main square. During the high season, there are wonderful classical concerts in the concert hall on the 2nd floor.

The Grottger Hotel exceeded our expectations. It is situated in a very quiet residential neighborhood about a 20 minute walk to the city center. The rooms were very spacious and very clean. The beds were very comfortable. The breakfast that was provided in the morning was phenomenal. In addition to the breakfast buffet we were offered a hot breakfast. The food was very fresh and well prepared. My husband a I have travelled all over the world and the thing that impressed us the most was...

Thank you

Convenient and close location to the main market...parking is convenient, and you can keep an eye out on your car...well worth the cost of parking here, versus in the street....room was spacious, new and solid....three choices of English news (CNN, BBC and DW)....not much else, though, for TV entertainment. Restaurant was good, and the morning breakfast buffet had a great variety to choose from...well worth the purchase. Overall, I highly recommend this hotel!

I stayed at the Hotel Unicus June 2-10. The positives were the responsiveness of the elevator, the excellent cleaning of my room each day, the fine showers and its close proximity to the main places of interest. Being in room 102, I was aware of the loud noises until way into the night. I also missed having some small bar soap. Finally, there could be instructions for the coffee maker.

Super nice staff, accommodated an early check-in, and were very helpful with the gym. The mattress was probably one of the best i have ever slept on. Nice, quiet location right next to the tram and under 15 minutes from the old town.

Had a great 3-night stay at this hotel. I would definitely come here again. It is a much better option than the larger mainstream hotels in the area. I prefer a boutique hotel experience and this one has it in spades. Staff was friendly and courteous and went above and beyond the call of duty. Great colours in the lounge and common areas of the hotel, great breakfast, nice bar in the lounge. The bar girls were so nice and friendly!

We knew there was a short walk to get to the old town but the hotel provided one of our best experiences so the walk was worth it! The staff, room, breakfast, and the couple evening dinners we had at the hotel were excellent which more than compensated for the walk. If you were not up to the 15-20 minute walk, an inexpensive, less than $5, taxi ride was easily at hand.

Big disappointment of reception staff about the trip to salt mine booked at reception. No one at the hotel did not turn our attention to the tickets was at reception and payment therefore, also the driver didn't ask for tickets or any ID. At the mine a reddish girl represented as the company guide asked us to pay 300 pln each couple - so we did! Also she knows we are from Kossak hotel she takes the money without giving us any receipt (We were in group 4) Then the reception staff asked us to...