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"your staff are your strength - friendly and efficient"

"The hotel was undergoing maintenance which wasn’t made clear at the time of booking. Staff walked into our room without knocking. No clean towels were given unless asked for and there was hardly anyone around to ask. Staff were drinking cans of Stella on premises. Did not feel wanted at the hotel at all"

"All around great experience "

"Friendly staff"

"Air con didn’t work so room cold I did get a radiator which helped other than that it was suffice "

"Good hospitality and perfect service"

"Excellent dog friendly hotel. The hotel is next to a busy road so highly recommend booking a lakeside room which are much quieter, large and have a good view. Whilst the hotel is quite tired, for the price we paid and service we received, it represents good value. Meals in the bar well priced too. "

"Eating next door at a reduced rate was economical and good value. "

"This place was disgusting. I’ve never in my life seen suck a filthy run down dump in my life. You would be better staying in a dump yard. Holes in the doors and walls and floors were black, it was horrible. And the en-suite was black. I’ve never seen something so dirty in my life. How it is even possible to get in such a state. They advertise something on the website and it does not even look like the photos. False advertising. Staff are also rude and not helpful. This place should be shut down "