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"I had mixed feelings about my stay at Fontainebleau. The room itself was clean, spacious, and very comfortable — exactly what you’d expect from a luxury property. Unfortunately, the rest of the experience did not reflect that same standard. The hallways were dirty, with trash left out and debris on the floors. Even more concerning, basic maintenance seemed neglected — signage was falling off the walls and an exit sign was left sitting on the floor, which felt both unprofessional and unsafe. The elevators were another major issue, with wait times reaching up to 20 minutes at times. On top of that, there was no control in the hallways late at night — children were running and screaming around 1 AM, and there was no visible security or staff addressing the situation. Overall, while the rooms are nice, the lack of cleanliness, maintenance, and oversight throughout the property really took away from the experience."

"I was disappointed that they didn't notify us the water sports weren't being used one of the days we were there. I wasted time waiting in line that never opened. I also thought the $50/day resort fee is excessive and not warranted especially when some of the services weren't offered. They also closed many bar areas too early in the evening. "

"unfortunately the elevator did not work and we were on the 3rd floor. the pool area was perfect and the room was nice."

"Location was pretty good but watch out for the bar , prices for drinks were hidden and they just seem to charge what they want , gratuity is added and then tip requested . I won’t be returning and this is the first time I have ever felt minded to do a review . "

"Room had musty smell. Same for the hallways. Noise from the highway all night"

"This hotel has no full mirrors anywhere. They also have extra charges for resort fee and other amenities outside what you pay for on Expedia"

"Absolutely beautiful property ! Wonderful staff! Always friendly !"

"Love the 1 over any other hotel in Miami! "

"Staff was very attentive"