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"This resort was an amazing experience, staff were great, room was clean and the hotel vibe was awesome!! Will definitely visit again."

"It was a nice place for a price but definitely needs an upgrade stuff was amazing "

"Unfriendly staff at check in. Nothing is included in the room, not even bottled water on arrival. Walls and doors are not soundproof, noisy hallways. No shops near by. "

"Very disappointing trip. Physical plant needs an upgrade. No amenities in the room not even a shower cap or a bar of soap. So many rules. Enforced for us for example no water bottles allowed at the pool. But smoking was not allowed however people who were smoking cigarettes by the pool nothing was said to them. I communicated this to Charlotte the AI Concierge and she never responded. "

"Excellent stay."

"Super dissatisfied! We paid full price for hotel room and facilities that we couldnt use while the hotel hosted a massive music festival event. We were totally unaware of this and feel like we should have been advised upon booking. Management offered no apologies or compensation. "

"The staff at Park Central were gracious and accommodating. A very nice way to enjoy South Beach. "

"Beautiful room with lovely view of pools and ocean…"

"We love, love, love the 1 hotel in Miami. The facilities are immaculate, the staff are accommodating and friendly, we’ve always had a gorgeous room when we’ve been there. We had a very small issue with our showerhead- my husband reached out to the concierge and it was fixed immediately while we were at dinner. I had a great, very relaxing prenatal massage and enjoyed meals at all of the restaurants on the premises. If you’re in Miami and want to be on the beach in the lap of luxury, go to 1 hotel!"