Find all hotels by Pestana Group in Miami Beach, FL from AED 664

"Great service"

"The first floor was stunning. The amenities were fantastic except the breakfast "included". A total manipulation and a joke... the worst coffee, machine juices, poor quality bread, deli meat, and cheese. The toaster barely worked, the oatmeal and grits were very undercooked, and the muffins were stale. The eggs, hash, bacon, even omelets were outrageously extra money. The bacon tasted a day old and was touch to chew, a child could make the eggs better, and the hashbrowns were frozen and barely cooked. Such a disappointment. I wish the room was better but we were tricked there too. Lucky us, given an "upgrade" in the "newly renovated" building. The room smelled of fresh paint with splashes on furniture and doors. The nicest part was the bathroom... until i took a shower. I pulled out clumps of dried paint and a foot of hair out of the drain. The sink and shower annoyingly dropped the whole time. The air conditioner did not work and the fan was barely noticeable on hot nights. The "ocean view" is also a joke... not worth the extra money. The view was barely a sliver of water, the windows don't open, and they were covered in a thick black, spotted dirt. Also the roof was disgusting and full of clothes (also in the barely viable view). **NO PARKING ON SITE** $30 a day @ the Monte Carlo (very nice staff and valet) I addressed my concerns to a few staff members at the front desk... there response... no other rooms are available, apologies. The staff was very friendly."

"Great hotel. Staff very professional and friendly "

"I booked 2 rooms and due to the bad weather wanted to check out 1 day earlier on one of the rooms. Went to the hotel lobby to take care of it and was told I had to contact Expedia since I had booked and paid thru Expedia. I called and spoke to a representative that first told me I had to go thru the hotel but than asked me to stay on hold and he said he spoke to someone in the hotel and said it was all set. When I checked out of one of my rooms today and back to to the front desk to confirm it and they had. O records of it. So it look like I did pay for a room that I didn’t even used"

"Great location, cute place, great pool vibe and music. Building needs maintenance but vintage wares."

"Rooms were smelly … old hotel … no question to upgrade.. everything is chargeable.. Parking fees are sky rocketing high… its 50$ per day.. Towel and Bedsheets are old and not cleaned properly.. and they charge more.. you can get good hotel with this price in same miami beach locality… Disappointing experience… "

"Location and amenities are excellent!"

"Excelente la estancia, las instalaciones limpias y cómodas. El personal muy atento y servicial . La alberca Excelente y el bar de la alberca muy bueno"

"The room was lovely,but the hotel staff wasn’t very knowledgeable during check in . Also they didn’t let us know that the elevator wasn’t working previous to booking that was a major inconvenience since my mom is disabled. Good for two nights sleep though"