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"We loved our time at Ten-yu. So much that we came back a second time in 2 years. Everything in their facility is professional and cater to their clients. The breakfast and dinner buffets have a wide variety of quality cuisine. Both onsens are different, unique, and enjoyable. We thoroughly enjoyed our time there. We would definitely visit a third time! "

"Amazing hotel, great staff, wonderful scenery and food"

"Beautiful setting, classic hotel, care"

"Nice view of Mount Fuji in the rooms and during the onsen. "

"This property was absolutely amazing!"

"Purchase the dinner and breakfast—excellent buffets and beautiful dining room. Hotel has extraordinary ocean view. No need to leave the property as it has 3 onsens, restaurants, and activities."

"Lovely location pretty close to the open air museum. It has a great private and public onsen. The staffs are very friendly. "

"I had always dreamed of staying here when I was living in Japan many years ago and now that they completely renovated it in 2020 it is even more incredible after viewing the renovation movie in the hotel museum. 😍 To celebrate our Wedding Anniversary we stayed in the Flower Palace Heritage Room 352 Chrysanthemum. I reserved it just because of the photos I saw - incredible architecture - ancient wood everywhere! The ceiling with all the wood beams and the hand-carved panels, lots of windows looking out on the property. Take my ¥¥¥¥ this once! The whole place was like staying in a museum with relics and carvings all over in the lobby, in the rooms, walking in the hallways where such a wide selection of famous worldwide humans once walked was a humbling treat to be sure. Dinner at Kikka-so was remarkable and the Hotels.com reservation allowed one free drink so I chose the rare Isojiman Junmai Daiginjo 50 Emerald! Breakfast at the main dining room was a spectacle due to the architecture and many ceiling tiles that were all renovated - if you watch the museum movie - such dedication to history by the Japanese masters really made it a feast for the eyes - however I would say breakfast was not so remarkable for the mouth with tiny portions commensurate to a French petit plating. We presumed they catch you with the historic ambiance and don’t need to worry about the Western-style food? We did not go to Kikka-so for breakfast since we wanted to see the newly-renovated dining room."

"It is a 5 min walk from the station, the rooms are clean and the building feels new. The real differentiator though is the onsen on the 12 floor with sauna, hot and cold baths... a treat."