"I'm sorry to say that this experience was not at all what we expected. The lobby is beautiful, however the rooms show signs of significant deterioration (water damage). The bathrooms are old and use water from the hotspring - though commendable from an eco perspective this means smelly showers (sulfur) which is an unpleasant experience. The staff were very kind, however training needs improvement as the service was disjointed and awkward. Last but not least our "balcony" room overlooked the...
"I'm sorry to say that this experience was not at all what we expected. The lobby is beautiful, however the rooms show signs of significant deterioration (water damage). The bathrooms are old and use water from the hotspring - though commendable from an eco perspective this means smelly showers (sulfur) which is an unpleasant experience. The staff were very kind, however training needs improvement as the service was disjointed and awkward. Last but not least our "balcony" room overlooked the...
Nadine