البحث عن فنادق في ريفيرا مايا من AED 82

"Paulina nos dio un trato excelente"

"I was disappointed as this is advertised as a beach front hotel. Tjis is on the beach however it isn't accessible, and the seaweed was a big issue this season which isn't the hotel's fault but it did impact the stay and any time at the beach was unpleasant because of the piles and smell. My main complaint is the constant hustling done by staff. It starts as a guise to ask about your stay and turns into are you interested in membership. This happened daily and multiple times a day. Too much...

"Beautiful property, helpful and friendly staff, clean rooms. We had an amazing experience at El Dorado Maroma. The property was gorgeous- well maintained and so many beautiful plants and flowers. The staff was so helpful and kind and most of them spoke English well which we really appreciated. The restaurants were all al a carte- so you order off a menu instead of a buffet. This makes meals move a bit slower but that forces you to relax and take in the scenery. The restaurant staff were all...

"Love it will come again"

"The hotel has a welcoming infrastructure in every way, the staff is very professional and they make the stay an unforgettable experience"

"We stayed in a Garden View room. On our first night around 10 PM, the AC began leaking in our room in Building 5, and we had to be transferred to Building 4. It was frustrating having to walk back, pack everything up, and switch rooms that late at night. A bellhop to assist us immediately would have been appreciated, and I was hoping the resort might offer some type of upgrade or gesture for the inconvenience, but that wasn’t provided. That said, the hospitality and service from the staff were...

"The main issue with a hotel is food, don’t wait anything special, breakfast is ok and the rest is overpriced and small choice."

"This was our second visit, we LOVE this place!! Superior customer service!"

"The property is truly beautiful, and the staff members are exceptionally friendly. However, the all-inclusive experience felt somewhat restricted due to the operating hours of the bars and restaurants. While there isn't any organized entertainment, you can certainly enjoy a great deal of peace and tranquility."

"Room was absolutely beautiful with picturesque views. Room was exactly as shown during booking. Property is very clean and quiet. Gali, Ramses and Adriana were always present to make sure my stay was comfortable. They were great to talk with and excellent resource to good food spots. I will definitely come back here."

"Best stay!!! Loved the staff , loved the vibe!! Unfortunately i did go when the seaweed was at its fullest but i already knew so we planned to go to a cenote beach club and a lagoon and was amazing. Food is absolutely delicious at Tago and they have a Sushi restaurant there too that I highly recommend. Such an oasis and tranquility. Rooms were gorgeous and the vegetation around was so beautiful. Highly recommend this place, definitely will be coming back!!"

"I feel like the room could be a little more clean. although I know it was a tropical place, there was cockroaches in our room."

"The location is amazing ! I had booked the oceanfront villa . Totally worth it ! Steps away from the beach ! Only thing is to look for is sargassum before booking ! Otherwise the place and vibe is 10/10"

"La ubicación es buena, comida y bebidas básicas, hay zonas del hotel con mal olor y el personal no tiene la mejor actitud"

"Everyone was so pleasant! The breakfast with fresh fruit, yogurt and some additional items were delicious. I enjoyed the social hour and took the opportunity to talk to a couple of people. Jose and another concierge made perfect recommendations for excursions."

"Betty was incredible, she was full of honest and helpful suggestions and super kind. All the staff were great. We have been to Tulum several times and the location of the hotel is pretty good, the walk to the better parts of the street side is not too long and the walk on the beach side is great."

"Me sorprendió ver comentarios positivos respecto al servicio y atención al cliente puesto que la gran mayoría ni los buenos día daban, una actitud hostil y de mucha pereza por parte del personal al tratar a los huéspedes, a menos de que fueran extranjeros, la limpieza de la habitación por los suelos, muy sucia la mucama solo tendía camas, más no barría ni trapeaba, no había meseros, nos tocó temporada de lluvia y al resguardarnos en el café Aromas pusieron sillas para delimitar un área un mesero...

"Absolutely LOVED this hotel! We were only there for the night before we flew home, but I wish we were there for longer!! When we are back in playa del Carmen next, we will absolutely be staying here. Location was fantastic, the property itself is modern, clean and nice and the our room was perfect. Comfortable bed, great shower and water pressure - overall 10/10!!"

"AC in one of the rooms appeared to be broken. Great location but we went in a season (May) where the beach was full of seaweed."