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Clean rooms and available staff to warm your food. Public transport just in front of the hotel.

Great staff and great location! The only problem I had was the toillet in my room had no door! So if you are not comfortable, make sure to ask from staff!

Hotel is beautiful from outside. Room was not big, but not too small like some in the old town. Switzerland has a great train system. Being right across from the Luzern main train station with buses and trains access to nearby scenery.

Great stay at Hotel des Balances. Had a lovely balcony room facing the water. Friendly staff. Comfortable bed. Located in the middle of everything. Highly recommend, pic on the hotel’s balcony.

Hotel Central Lucerne is in the perfect location to walk to the train station, the lake front, old town shopping and restaurants and boat tours! Staff and owner are super friendly and the hotel and rooms are very clean. I highly recommend your stay in Lucerne be at the Hotel Central Lucerne

The hotel manager and front desk team were incredibly kind and helpful. The hotel is beautifully located right in front of a stunning lake and majestic mountains. I accidentally left my computer in an Uber, and the hotel manager and team went above and beyond to help me recover it. I truly appreciated their patience, support, and warm hospitality. I feel so lucky to have stayed at this beautiful hotel, and I will definitely choose it again when I return to visit Lucerne.

We were very pleased with our 2 night stay in Lucerne at the Cascada. The hotel is a convenient distance from the train station, an easy walk with luggage but far enough away that you can't hear trains. Reception was excellent and was able to get us into our room a couple hours before check-in time. They also were able to put us in a room towards the quiet back side of the building (little to no street noise.) Switzerland uses outlet plugs which are different from anywhere we've been in Europe....

Walking distance to Old town Luzern

Fantastic location!! Very clean and well maintained. This hotel has the best included hotel breakfast of any that i’ve ever seen! I would stay here again!!

This place is The Best and we shall i return For Sure! A true oasis in the mountains!

Nice hotel near transportation but its not in the city

The location is excellent. We walked to the lion monument and to the lake. There were plenty of restaurants and shopping. The room was spacious and because it was on the 5th floor, the views were spectacular.

WOW I mean the views from this place cannot be beat. You absolutely MUST request a river facing room (you can see the beautiful snow capped mountains of Pilatus on a clear day). It is worth every penny. Additionally, your stay gets your a visitors pass with discounted rates on transport throughout the city. The staff was incredibly helpful and kind as well. We will DEFINITELY be coming back!

The location could not have been better to explore the Old Town!

This is a wonderful historical property that has been recently renovated and is currently in great shape. The room and common areas are tastefully decorated with color and charm, and the fixtures are up to date and modern. It sits on a hillside above the town, but there is a dedicated elevator (furnicular) that leads directly from the street to the property. The views and privacy of the location are amazing, and there is a cozy lobby bar with couches and a 5-star view overlooking the town. ...

Free hassle free parking, free bus ticket for public transportation, good free breakfast

Comfortable mattress and pillows. Friendly and helpful staff.

The staff was wonderful and the view from our balcony, spectacular. Easy walk to town with many options for dining.

Beautiful property. Wonderful service and food.

The room was really spacious and had an awesome lake view. The hotel staff was very friendly and helpful. They give you a free bus pass to use during your stay. You get on right out front and it takes you to the city center or train station in about 15 minutes. Very easy and convenient. After a day of sightseeing it was nice to come back to our room, make some hot tea, and slip into a cozy robe and slippers. I also thought the price of the room was very reasonable considering how expensive...