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"View from hotel room was fabulous "

"The room smelt of damp. The wall in the bathroom, was visibility damp. Breakfast was very poor quality. The lady serving started arguing, when I asked about the wrong flavour of tea being served, and she still got the breakfast order wrong, dispite, asking several times and writing it down. The place was clean, but very tired. I dont expect to be told breakfast was at eight o'clock, however on stating that this was too early, a later time was agreed . I would not return "

"Really lovely Welcome. Such a great location, And a beautiful view. "

"Yes"

"An excellent establishment where have stayed many times. As with all hospitality businesses there are occasional issues however, they are dealt with correctly as and when they do occur."

"The room was disgusting, wall papper hanging of ceiling and walls, also stained with what looks like water marks, cobwebs round the windows and what has to be the most uncomfortable bed with only 1 pillow each which was lumpy and as hard as concrete, paint peeling off the walls, and drafty is an understatement, the windows are as rotton as hell, the place needs a co.plete refurbishment offthewalls, 1pullow each"

"We had a small room but very nice had everything we needed. I would point out that there’s some bad damp on the bathroom that needs attending to.."

"Super beautiful, amazing location, but the room was too cold to sleep. Felt like sleeping outside even fully clothed and with a blanket over the duvet. Not the hotel’s fault, but something to note if you’re coming in the winter months. "

"My wife and I had a great experience. From the time we arrived and found a parking space for our car, until the time we drove out was amazing. Staff were courteous, friendly and very efficient. Food was fabulous. Room was well laid out, stocked and comfortable. Our stay at the Mermaid Inn enhanced our visit to beautiful Rye. Thank you."