Top Relais & Chateaux in Hakone

Hakone Gora KARAKU (ORIX HOTELS & RESORTS)

8/10 Good

"Absolutely beautiful property in a great location would definitely stay again. Though, we just felt organisation was lacking, informed them of my coeliac disease which they clarified over messages, but then on check in was asked again did we have any food allergies as if nothing had actually been recorded against our booking. And then on the morning of check out we went out for a walk, staff asked us our room number and if they could clean it and we informed them we were checking out that morning and had booked the shuttle bus. We clearly weren’t checking out right then as we didn’t have our bags or anything and the shuttle bus wasn’t for another 2 hours or so but a staff member chased us down outside to inform us that we still had an outstanding balance owing for city taxes as if we were leaving without paying."

Hakone Kowakien TEN-YU

8/10 Good

"Great onsen, stunning. Annoying that the bar closes at 11, last orders at 10:30 and no room service."

The Fujiya Hotel

10/10 Excellent

"The staff is excellent and helpful. The location is convenient to get to Hakone loop. The dinner in Cascade restaurant is excellent, 5 star delicious. The scenery surrounding the hotel is also very beautiful. Most impressive is the staff's outstanding service. It's almost like you are their life line."

Gora Kadan

10/10 Excellent

"This was the most memorable part of our Japan trip. The best food we've had on this vacation. The room, view, service, amenities were so nice."

Hakone Kowakien Mikawaya Ryokan

8/10 Good

"Amazing!"

RakutenSTAY FUJIMITERRACE HakoneAshinoko

6/10 Okay

"The highlight of this property is undoubtedly the spectacular view of Mount Fuji. Waking up to that scenery was unforgettable. I also loved the private onsen in our room overlooking the lake, which was a wonderful way to relax while enjoying the surroundings. The apartment was spacious and well-equipped, with a washer-dryer, dishwasher, and a large balcony that was perfect for enjoying meals while taking in the views. The location is excellent, within easy reach of the port, Hakone Shrine, and Hakone Gate. However, there were some disappointments. For the price, I expected the accommodation to feel fresher and better maintained. There were noticeable signs of wear and tear throughout the property, and the living room floor was dusty on arrival. While the onsen itself was fantastic, the waterfall shower had significant limescale build-up, which detracted from the overall experience. The check-in process was not very clear, and navigating in and out of the building was more difficult than it should have been. The biggest letdown was the bedroom. The beds were not particularly comfortable, and the room felt quite uninspiring, lacking windows, decoration, and the sense of luxury that the rest of the property aims to provide. Overall, the stunning Mount Fuji views, private onsen, spacious layout, and excellent location make this a memorable stay. However, the maintenance issues, unclear check-in process, and disappointing bedroom meant it fell short of premium quality."

Hotel Indigo Hakone Gora by IHG

10/10 Excellent

"Lovely hotel we stayed in, and it was so great to have our private onsen! Love it!"

Susukinohara Ichinoyu

10/10 Excellent

"Beautiful property with amazing traditional Japenese meals. The onsen was an incredibly peaceful experience and the staff were all incredibly helpful."

Rakuten STAY TERRACE Hakone Kowakudani

10/10 Excellent

"Quiet, clean, modern and family friendly property. Good location, near subway and bus station to access attractions in the area within very reasonable amount of time. Property has plenty of space with private dry sauna and hot spring tub for convenient access. Wish that we have abundance of time to spend and enjoy this property. Highly recommended for winding down and quiet family time away from the bustling cities."

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Top Hakone Hotel Reviews

Hakone Gora KARAKU (ORIX HOTELS & RESORTS)

Hakone Kowakien TEN-YU

The Fujiya Hotel

Gora Kadan

Hakone Kowakien Mikawaya Ryokan

RakutenSTAY FUJIMITERRACE HakoneAshinoko

Hotel Indigo Hakone Gora by IHG

Susukinohara Ichinoyu

Rakuten STAY TERRACE Hakone Kowakudani

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Change your mind

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Top Hakone Hotel Reviews

Hakone Gora KARAKU (ORIX HOTELS & RESORTS)

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