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"Very good for kids, the food was good & luis at the front was very helpful with everything!"

"It was not as bad as the reviews! The hotel grounds was stunning! Food is okay. It is what it is. The Japanese restaurant was pretty good. Staffs were helpful and most of them are accommodating."

"Un lugar espectacular lo mas que nos gustó es la habitación con piscina Pero todo estaba encantador"

"Estaba ok"

"My daughter and I just stay a week, celebrating her 16th birthday. Our room was nice and spacious. The staff was friendly and helpful. My complaints: the food was mediocre…and if you were outside spending the day at the pool or beach, the options were extremely limited..burgers, hot dogs, chicken tenders ..that’s literally it..super disappointing. The cocktails were super weak ..which is semi common at all inclusive’s. There was limited entertainment…overall I’d rate the resort a 7/10."

"El restaurant de sushi ,tienen 3 en uno tubinos un pesimo servicio ,a pesar q la comida estubo buena ,pero algunos de sis empleados no son para nada professionals"

"I love this place"

"The staff were super helpful and friendly. Shout out to the boys at Show Time! Aris, Miguel and Pujols! Also our bellboy Fraimond and our super massagers Clara and Rafaela. Best server Marcelo at the Mexican restaurant!!! And our housekeeping staff for keeping our room and private pool impeccable! Also to Lina Abreu for ensuring that my husband’s birthday was a unique one!!!"

"Personal atento en algunos lugares otros no tanto Problemas con check out con atrasos de hasta 30 min Si no haces la charla para intentar quedar como miembro es un costo para que te activen los 250$ dolares de crédito Actualmente probablemente por inauguración hay mucho manejo de información cruzada Incluso al salir me preguntaron si iba a cancelar porque les salía que no había pagado aunque había hecho pago por expedía Las bebidas gaseosas no tienen máquina expendedora todo es de botella...

"Excelente para vacacionar en familia."

"We loved the aqua nick waterpark and the various swim up bars. However, the food quality and choices were average and disappointing. The service was hit and miss. Half the time, some staff there gave off the feeling that i am bothering them when i ask for service which is very off-putting. The other half was good warm service. Overall, unless your kid loves Nickelodeon or the waterpark, i would not recommend this over other resorts."

"I loved the room I’m going to Majestic Mirage Mijeres next week. Let’s see if it’s the same!"

"Esta es la 2da vez q lo visitamos y nos decepciono, Piscina sucia, el mayor domo q nos toco nunca aparecio, tratamos de reservar en los restaurantes y no pudimos, despues tuvimos problemas con los baños de reservarlos antes de irnos del hotel, nos citaron para una hora y estuvimo esperando un monton para q nos atendieran, y nos hecharon la culpa q nosotros nos tardamos en los baños, cuando fue mala de ellos, la comida del buffet mala no habia variedad todo era lo mismo todos los dias."

"Would definitely recommend staying at this resort to anyone. Will definitely be back in the future."

"Nice resort"

"Amazing !!! Food good, pool great, staff phenomenal!!!"

"Great hospitality never had trouble finding a worker to help me in any circumstance. Workers in general are the highlight of this resort. People tend to be very kind and helpful."

"The biggest issue was with the check in process in the preferred lobby. We waited for more than 40 minutes to check in. Then was told our room was not ready, so we went to eat and came back to wait another 20 minutes to be given a room number. We then proceeded to the room where our keys did not work and had to come back to the lobby. Nothing preferred about it. During the check in process we weren’t given any details about the amenities , locations of restaurants or any informational, the usual...

"This is one of my most memorable vacations. The property is beautiful and well maintained. The food is good once you find the right spot, they have plenty of options. An extra perk when booking with expedia is the butler service. I have to mention our butler Edward. Really patient and attentive we didn't tell him directly it was my wife's birthday he must have overheard, one night we came to our room in was decorated and had champagne. Also William the bartender by the Poseidon made made sure my...

"Lo complicado de las reservas para restaurantes."