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"The hotel was brand new and recently built, clean room, comfortable bed. The breakfast was pretty good. The location was outside of the city center, but it was accessible by water-bus and quite easily to get around. The only complaint is they didn’t provide any coffee maker machines or tea and bottled water in the room. "

"Everything is great!"

"Nous avions fait le choix d’un hôtel au pied de pont Rialto et nous étions contents de cet emplacement. Nous avions fait le choix d’une suite junior pour avoir une prestation supérieure mais la chambre était vieillissante avec de la moquette. Notre chambre était vraiment bruyante car au dessus d’un commerce avec musique jusqu’à minuit et reprise le matin à 7h-7h30. Vraiment déçus par la suite junior. Le personnel était très souriant et gentil. "

"Breakfast was outstanding and staff was amazing.Convenient location. I would highly recommend this place."

"This is possibly the best located hotel in Venice and definitely has the kindest staff! The breakfast was excellent as well. It is stressful from the Eialto Mecato stop on vaporetto line 1, so if you have luggage and dont want the hassle of dragging it far, this is for you. They also stored our luggage to help us out and we're so friendly. Staffed 24 hours, the front desk is always ready to help and even arranged for us to have breakfast early on our departure day. The hotel is spotless and...

"This is a terrible place to stay if you're coming for vacation, the staff does not care. They are careless and aloof. They almost made us miss our flight because they messed up the shuttle for the airport and no apologies. No credit nothing charged us on top of that extra to get to the airport. They're supposed to pick us up from the airport. Never did they will not answer the phone there is no room service. They lie about room service and the front desk is unattended often and good luck having...

"Location and staff were amazing! 10 min walk go basically everything. It was great being central. However the hotel room (I got a double economy) was TINY. Bathroom was also tiny and awkwardly laid out, shower was a bit finicky too."

"We booked a 6 guest apartment in the San Polo area that was supposed to be part of the Palazzo San Lucas. Extremely overpriced, ($600 per night). Poor maintenance, zero amenities, the TV remote was missing and no one came from the hotel to provide one once reported, It was a cold night and the heater did not work. It was not clean enough, although the bathrooms were clean, there were spider webs hanging from the ceiling at the living room and kitchen area. The painting on the wall was peeling...

"Staff and restaurant personnel were very friendly and helpful. "

"Clea room, cozy ambience, swimming pool, pet friendly, food are great, market is affordable and the convenient service bus to Venice. Superb place! I love this camping site. I will stay here again."

"This is the best hotel with modern amenities. I would strongly recommend this hotel for others"

"Best shower! Most European hotels even high end ones have a very small shower and not the best water pressure. I was so happy that this place has a nice size bathroom as well as a shower! Room was nice too - clean and big enough by Europe standards."

"The hotel staff was helpful. The hotel was in a great location with all of the shops right outside the door. "

"The price you pay for a 4.5 star hotel and you get a closet for a room a literally a closet and had to change room which they did. But the room that was given had an upsale with a total amount for the a 5 star hotel in Venice. The rooms do not look like the pictures they’re much different. Overall it is not worth the money at all. And really it just made Venice experience way too expensive and not good enough. "

"Housekeeping was excellent breakfast was very good service was exceptional"

"Clean ,great mattress, beautiful bathroom with a bidet"

"We did not eat breakfast"

"Staff were very helpful and polite. The transfers organised by the hotel were very much welcomed. The property itself is right near St Marks Square and very central. Amongst the action so to speak. The room was a good size considering. Cafe downstairs is convenient. All in all a very nice stay in a lovely hotel in a wonderful city. Recommended."

"Our room was very attractive and functional. Staff was friendly and breakfast had a very good selection. Location close to the train station was great."