"I got a free upgrade from a superior to a deluxe room which was very nice! Check in was pretty fast. The hotel is located in a small but busy alley in the middle of the old quarter which is easy to walk around. The washroom is a bit small but everything is clean."

"An excellent hotel with extremely helpful staff - highly recommend."

"Oki"

"Big, clean room with all facilities. Very good service and very good value for money."

"Lily and Cindy were the the best host. Made our stay unforhetable"

"Highly recommended"

"Staff was great, rooms were clean and comfortable. Overall a comfortable stay. Also was located in an area with plenty of shops nearby."

"Excellent, attentive, friendly staff. From check-in on everyone knew our name. Nice room, small balcony but a decent street view. Very comfortable king bed. Great breakfast included, buffet and/or cooked to order. Preferred breakfast to dinner, but we usually headed out for the latter. 1 block from the lake. Very good restaurants and shopping all around. Fun romantic rooftop bar. We booked a tour or two, transportation from the airport upon arrival, travel on to Ninh Binh, etc through the hotel...