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"Easy access to rooms. Extremely clean. Well maintained. Very accommodating staff."

"The rooms are clean and decorative."

"Charming place. Worth going to. Would love to come back"

"Stayed in the cottage room. Really small bathroom. The screened in porch, advertised as an upgrade to this room, and the reason we booked this room, was filthy and filled with hardware and cleaning supplies. Completely cluttered and, dirty and unusable. Breakfast was served and was not good. Eggs and fruit were edible, the rest was not. Overall place was dirty and not worth the roughly $170 we paid to stay there. Wanted to like this place, and thought it would be charming based on the...

"The rooms were clean and modern with sufficient room for luggage and a nice size bathroom. Parking was very convenient and the location next to a brewery with food was nice. Only limited connection with the staff as everything is handled digital including registration and room access. Thus a bit impersonal."

"Great breakfast!"

"I am writing to bring to your attention a concern regarding a recent stay at the Colonial Inn Franklin that I booked through Expedia. This was my second stay at this establishment, with my first stay taking place from May 13–15 and my most recent stay beginning on July 22. During my first stay, I was assigned Room 109. This room is located in a dark back corner of the property, has spotty internet service, and offers limited access to parking. When I checked in on July 22 for my second stay, I...

"This property will be a fantastic place....in about 2 years. Lots of construction right now. The owner's vision for his property is quite extensive. Sitting on porch of room rn tho is not too peaceful with all the construction. I'm not complaining because we enjoyed hearing about the plans. Just letting you know what you'll get. Staff is wonderful! Food excellent!! My only complaint - no coffee served on weekdays. We had to use the Keurig in the room. The only pods provided were light...

"Check in staff was friendly. Assigned room was musty because of a large water stain in ceiling. Moved to a second room which was better. Good clean beds and bathroom. stained or rotten floor trims. Small flies in bedroom and bathroom. Sink inside the room by the bed, not inside the bathroom. Definitely rooms need repair and update. Would only stay in an emergency."

"Everything thing was nice."

"Really enjoyed our stay. Frenchie was very helpful, friendly, and a pleasure to converse with. Rooms are clean, staff are polite and friendly. We will stay there again when we come back to Franklin."

"We stay here every year for our annual waterfall visiting trip. The previous three years, they had a hot breakfast. But this year it’s just cereal, waffles, bagels or toast, and yogurt. Just wish they’d add muffins, fresh fruit like apples or oranges, and cold boiled eggs, if they are minimizing. Bed was comfy as usual, and their inside pool is the best! Customer service was wonderful. Will return next year."