Find all hotels by El Cid in Xcaret

"Pools were nice and ambience was excellent! Food was amazing as the selection changed from day to day. Staff was very professional however the Barceló concerge could be pushy at times with special rates and discounts. All in all i would bring my family back again. "

"The Laguna Villa was truly lovely. Staff were great. Food was more than good enough. Will stay again."

"The rooms were always clean and housekeeping was good, not great. We tipped $100 pesos every day for housekeeping and there was nothing special but just really clean. The pool and beach servers were always on the ball and friendly and never felt like we waited. The bartenders were very friendly both at the pool bars and the lobby bar. All around great staff. Special thanks to Saul at La Palapas for reading my mind and bringing me a plate of bacon. It was like magic. Also praise to Moises, Jesus, and last but not least the Kinoko host Francisco. The food was delicious at Las Murales steakhouse. I had the wagyu ribeye and it was the best steak I’ve ever had in Mexico and I’m from Alberta, the steak capital of the world. Kinoko Japanese was excellent especially the Teppanyaki experience with the chef. Omelettes were the breakfast peak and the bacon was always crispy. Lattes were good as well and was quick. Overall I’ve been to almost a couple dozen resorts over the years from 4 star to 4 diamonds and this one was pretty epic considering the property itself was older (2006 I think?) and the beach was no bueno. The cleanliness, staff and the food made up for the few shortcomings. Would come again."

"This place is 10/10! The food was great! Asiana & Rincon Mexican were our favs! The staff goes above & beyond! Reyes the bartender was our ALL TIME FAVORITE! Find him — you will not be sorry! The pools were a little chilly but great vibes around them & when the sun is shining they feel good! Yummy drinks! The beach was beautiful! The staff & service is phenomenal! The location of the resort is perfect — just steps away from 5th Ave & blocks away from the ferry to Cozumel! All good things!! Can’t wait to go back!! "

"This is a hard one to review. The property was overall clean, pool was very nice, kids enjoyed the rec room (shout out to Carlos). I feel the staff was fantastic. All worked extremely hard. I've honestly never felt worse for the beach cleaners as i did there. A losing battle with the sea weed. There must be rules against a bobcat with some sort of forks to make their job easier. I got a little off track. If you go on vacation and sit around the pool, then this is a very nice resort. Sitting along the ocean wasn't relaxing with the workers and loaders working on the seaweed. We have a 12 and 9 year old that love to snorkel and this just wasn't the location. There was a spot at the akumal resort but it wasn't great. Maybe it's ok but when comparing to other resorts the kids were bored. The only other complaint was the buffet. It just seemed like it was the same thing every night. All 4 of us really enjoyed the truck though (quick bite food)! The Brazilian restaurant was very good. The indian was ok but nothing to brag about."

"Room was excellent with an amazing view and nice amenities. "

"Close to everything without being in the middle of everything and the crowds. Staff were great (very friendly), and the room was great. "

"This was a great resort. We enjoyed everything. We were in the Privilege section in a swim out room. We really enjoyed the Privilege lounge open from 7 am - 11 pm where you can enjoy breakfast, lunch, dinner and snacks. It’s a great resort. "

"A smaller resort with fun entertainment, good food, and very kind staff. The drinks aren’t the best but they have a menu you can try things from or customize whatever suits you. The beds are a little on the firmer/lumpy side and our thermostat was locked until we called the front desk and maintenance came to adjust it. Pool chairs are hard to come by as there’s no enforcement for people “reserving” them, but the poolside cabanas are worth the extra spend. The spa was also lovely. Overall I would recommend the resort! "