Find all hotels by El Cid in Puerto Aventuras

"Food quality was poor. The shower pressure was so low."

"First time doing an all inclusive and we reallly enjoyed every part of it. Anything you could possibly need for the trip was provided by the hotel such as waters soda beer and snacks in your room and a 24 hour lounge that had a bar and plenty of options for late night snacking. We loved the cafe by the lobby which had coffee pastries and ice cream. For breakfast they always had fresh squeezed orange juice and so much variety we never got tired of the food even after 9 days. For the other restaurants you do need to make sure to make a reservation with the concierge a day prior. All the food was great as well as the drinks at every restaurant in the hotel. Although you don’t need to leave the hotel it was nice to be so close to the famous 5th street to simple walk around at night so that was a big plus. They had two really nice set ups for pools. The main one had music and activities and clearly it was more of a party pool but they also had a more quiet pool area with a more relaxed vibe with great bar service. I will say that our favorite part of the trip was how beautiful the rooms were there was a tub inside the room and a hammock on the balcony and 24hour room service which made the stay extra special. There was a lot of seaweed that made it hard to use that beach but it didn’t affect our stay at all. We chose to tip the staff during our stay when we could due o how attentive they were 😃 "

"Yes everything was good "

"This is a beautiful property with so much to do throughout the day. Activities such as volleyball, darts, horseshoes, water polo, aqua gym, stretching, Latin dance lessons, & more continue throughout the day or you can just relax on the lounges & enjoy the sunshine. There are 4 pools, take your pick. Although the beach is not on the property, it is a 7 minute walk through a lovely shaded path or you can be driven there by a golf cart that runs every 10 minutes. The Buffet offers a wonderful variety of food & plenty of fresh fruits & vegetables. There is so much to choose from. There is also an Asian restaurant, Italian & Steak House you can go to without making any reservations. All are delicious. The waiters at all restaurants are very friendly & helpful. You will see Wilbert, one of the head guys at the buffet. We got to know Polo who served us at breakfast. The rooms are spacious, some people say a little dated but were fine for us plus there is a lot of storage. The shows at night are wonderful! The activity folks are amazing working throughout the day & into the night providing exceptional entertainment. They are true professionals. Shout outs to Daniel, Eduardo, Saul, Norbeto, Rafael, Johnny, Nadia & Jacqueline to name a few who helped make our vacation fun, memorable & so enjoyable! You will love the RIU TEQUILLA !!"

"Beautiful grounds and pools. Great shows and food"

"The room was clean, however, the slide door to the fridge was miss aligned and was almost impossible to open. The shower rack was loose and everything almost fall apart. Worst thing happened on the last night, 3 people including my son started to have diarrhea and vomiting issue and my son is still on feaver, the common food they had was the ice cream."

"Todo muy bien.. Regreso en 30,, "

"Great for family "

"The staff were very friendly. The iced lattes were great. Service was exceptional! Food was also very good. I would have liked to see more chairs and umbrellas for the pool and beach areas. Do not book transportation with the hotel, as it’ll cost you almost double the price. I found some local taxis that were much cheaper. For example, the hotel quoted me $105 USD for a one way trip to Tulum, but I found a gentlemen via Google and texted him through WhatsApp and paid $60 USD. That said, staff were very helpful with finding transportation. Overall, I really enjoyed my stay and I am sad to leave. "