Find all hotels by El Cid in Akumal

"A very nice resort set in a beautiful location, with friendly and welcoming staff. The only downside for us was how difficult it was to book their top restaurants—even when we tried to reserve them on our first day. The rooms were slightly outdated, but still comfortable, spacious, and well-maintained. Overall, it was a very good experience."

"We didn't have access to the hot tub. If there was one on the side we were staying at we definitely would have used it. They staff was friendly and very helpful. Seems like the resort was a little under staffed. Rooms we clean and comfortable "

"Amazing stay. Staff and property were great!"

"Excellent service, adequate food, friendly staff, plenty of activities for guests. Rooms are OK but we found beds to be a little hard. "

"Villas de Rosa is a hidden gem. The location is right on a beautiful quiet beach with great snorkeling right in front. The rooms are very spacious with everything you need. The beach bar has great food and amazing staff that make you feel comfortable. We will be back regularly! "

"We travel to Mexico about once a year and have stayed in several different locations and properties. Staff here were some of the friendliest we’ve met anywhere. Check in and Check out were both quick and easy. We had a swim up room which was fabulous. Our building didn’t back onto a path so it was fairly private. Would have been a nice touch if wait staff came around to those rooms to take drink orders. Beds were hard for our taste but we asked for mattress toppers which were provided quickly and made a huge difference. Food at the buffet was good. Not great. But nobody would go hungry. Lots to choose from. I forgot about making reservations at the restaurants until a couple days before our trip and unfortunately they were booked up by then. Room service menu is simple but quick, and free. A nice option if you’re not up to going out for dinner. Resort is huge so it never felt crowded even when it was busy. We did have trouble a finding pool chair on the weekend but no issues during the week. There is a trolley system to move people around the resort and to the other properties. But lots of pathways so it was easily walkable too. Advertised as a 5 star resort. It might have been at one point but I think it’s closer to a 4."

"Not much activities"

"Our room was spacious and very clean. Most all al a cart restaurants we visited had delicious food, beautifully presented and attentive kind staff. Resort staff were always friendly and responsive. "

"Great!"