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"The overall experience was excellent."

"Rooms are very spacious. Mostly stone and granite. No nasty carpet. We really liked the large shower. The room was well stocked with drinks and snacks. The activity team was very good. They are friendly and energetic. There are so many activities to enjoy. Note there is a lot of the sargassum seaweed which prevented turquoise waters but much of the Yucatán peninsula has this issue. Beach still usable. Bring nice clothes for dinner as a dress code applies. We enjoyed the Asian, Indian, Spanish...

".."

"I like this hotel because has a quiet family atmosphere. But being a first time in this hotel I feel it needs more organization I didn’t like they couldn’t fine my reservation and make me pay a difference when I thought I had already paid everything"

"AVA is a wonderful resort with attentive, proactive staff and delicious food. A special shout-out to the team at Veranda, the Italian restaurant—Adriam and Enrique are incredibly competent and attentive."

"wonderful property"

"The property is huge which is good if you don’t mind moving around, jumping across the 3 hotels, walking far from your room to the main area. The part we really didn’t appreciate is that they con you to attend a presentation which is nothing more than a timeshare. They don’t take no for an answer - they called us daily at 7am to Ask about it. We ended up wasting 4 hours listening to A presentation even if they said 90 mins. Definitely a watch out."

"Our family had an amazing time at Hilton Cancun, quality food, clean hotel and variety of foods for all tastes. Loved the two pools (one more quiet and relaxed than the other was my favorite). My only ask will be to have a longer night shows and more lobby activities at night for families to enjoy together, maybe dancing."

"Staff was nice and helpful and the resort was gorgeous. Be sure to check the times/days certain restaurants are open and book reservations."

"The room are super clean"

"Our family of five had an amazing stay at Grand Moon Palace Cancun! The resort was spotless, the staff was friendly, professional, and always willing to help, and the overall service was outstanding. The pools were fantastic, the food was delicious, and there were so many great restaurants to choose from. There was plenty to keep our kids entertained, and they all had an incredible time. Our kids are 13, 10, and 8, and there was something for each of them to enjoy. Everything exceeded our...

"Hzhja"