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"Bueno"

"Great location, friendly staff, great food."

"A popular hotel for travellers as it is located a short distance from Heathrow Airport. Recently refurbished - and taking into consideration its location and the well equipped clean and functional rooms, the tariff is very competitive. Staff friendly and professional. Buffet breakfast typical for a short-stay hotel and good value."

"The parking need be included on reservation. How o going there and need pay to parking. I just stay because I all read Paula for reservation, if I no paid yet I don’t stay."

"Stay was okay but needs improvement. The room felt dated and could use a deep clean—carpet and paint especially. No fridge or ice machine (maybe typical for the UK), and only one bedside outlet. We had just one towel for two people and no flannels available. Bed wasn’t very comfortable. Staff weren’t very warm. Wayfinding was confusing—clear signage off elevators is needed. Soaps also smelled unpleasant. I wouldn’t stay again."

"Normal level of service provided "

"Clean today just dated in places "

"Breakfast was not great. "

"All facilities were excellent, staff excellent and the buffet breakfast was the best I’ve had and I’ve had a few, highly recommend!"

"The location couldn't be better, right opposite the castle. The building is old and interesting, but the plumbing is very loud!"

"The bed was far too hard"

"The hotel made it special as we were celebrating our wedding. There was some building work going on but it didn’t really affect us "

"Terrible customer service, property is nice, upper management customer service is poor "

"Always love staying here ! The accommodation is beautifully presented and maintained and the staff and food just excellent . Just wish there were steam room and SPA facilities available other than the treatments . Also super convenient for Heathrow without being a run of the mill airport hotel "

"An excellent country house hotel and spa with great food, friendly and professional service and lovely grounds."

"Helpful staff"

"First time I've stayed since it was taken over and revamped, personally, I preferred the older-style rooms. The location by the Thames is still a huge bonus. There is only one lift, which is quite small, a problem for disabled guests."

"This hotel has a great location across from Windsor Castle and around the corner from the main shopping street, with two train stations an easy walk. It’s undergone a recent remodel and looks great, but there are some major problems: first, the rooms need more light. It’s impossible to read at bed or do computer work with the low intensity lamps. On check-in, the toilet and refrigerator weren’t walking, but that was quickly fixed. The Nespresso coffee machine only takes small cups not mugs...

"The most terrible hotel experience! We booked at Moxy Hotel in Slough and we arrived to the hotel, and told us that they are fully booked! We asked how is that even possible? The worst part was that there was another couple who also booked and were told they don’t have a room, despite they pre booked the room. When you are this greedy for bookings and expect people not to attend their stay is ridiculous. They told us to drive 10 min to another hotel middle in the night to get a night there....

"A historic hotel set within the most stunning of surroundings. Friendly staff made our stay very enjoyable, dining in the main restaurant was somewhat disappointing however."