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"We had an incredible time! The staff were amazing, but our butler Raul superseded every expectation imaginable! Staff will go the extra mile to ensure everything goes smoothly, but Raul will run a marathon for the families he supports. "

"We had a great time at Lopesan. Overall, it was a very enjoyable stay for our family. The rooms and the property are well maintained and consistently clean, which we really appreciated. One thing that would have improved our experience is better communication from the staff about the full range of amenities. We only discovered areas like the Teatro and the water park by chance while walking around. A quick overview at check-in would have helped us make the most of everything the resort has to...

"Good for families with little kids who need small resort with nice beach water/shallow off the main waves. Rooms and resort starting to show wear and tear. Pros: - Small Hotel - close to beach, pool, buffet - easy enough without a stroller - Kid friendly pool/splash pad - low level water for small kids even in bigger pool. - Plenty of pool chairs even at 9a/10a (even during spring break) - Pancakes, pizza, pasta, fries and nacho cheese/American Ketchup - if your kids are picky eaters -...

"The Pros: The staff was all very friendly and helpful. The rooms are super big and comfortable. The bathroom is also big. My kid loved the kids club. The Cons: The food in general was not very good. The Split Restaurant and Toro where for me the two best options. Buffett was poor and food was always the same, mid. The resort is huge and although there are many restaurants there are not big enough to hold so many people. We had to wait for more than one hour to eat dinner at any of the...

"Awesome trip, some of the food was pretty decent lots of options. Butler service was great "

"Had a very good experience. Super clean property. Staff is helpful. Kids will enjoy this place. However, Need more food options at beach area. Also need to add Indian cuisine dishes. Most of the staff doesn't know English, that is challenging. Sweetery shop has average quality icecream. "

"Service was excelent everywhere in this resort! 100% recommended "

"Extremely disappointing, food was terrible, kept in unsanitary containers with flies landing on the buffet plates. Room service wouldn't answer the phone or hung up when try to call. Staff was extremely rude with attitude and constantly giving us dirty looks for no reason and on day of departure laundry service picking up our laundry late and not having laundry ready on promised time schedule causing us to be forced to leave our clothing items at resort to then be charged $200 for the...

"I had been going to this hotel for the past 10 years and every year it seemed it was deteriorating and frankly they seem like they don’t care. So we will never be going there again."

"Everything was wonderful, food was delicious. Our butler Luis was the best."

"Perfect location for our next trip "

"Great"

"Horrible"

"We’ve been to 5 different all inclusive resorts and this by far has been the best! If you’re looking for a super chill environment with decent food, no kids and a clean beach this is it!"

"Beautiful property with great beach access and plenty of pools. Lots of food options and most are pretty good! Lunch can be a bit repetitive but theres so much eating throughout the day anyway. Preferred access is worth it if you want some extra perks, including the personal concierge who takes care of everything for you. Highly recommend Dreams Onyx. "

"Resort is fully renovated and very well kept. Location is beautiful. Unfortunately given the huge amount of customers, service especially at check in and cleaning especially at the buffet restaurant are not good enough. Sometimes I had the feeling that tipping was the only way to get things done properly."

"Excelente "

"The rooms were decent and cleaned regularly, which I appreciated. However, there was a lack of consistency with what was restocked daily, which became noticeable during the stay. Room service was quite disappointing. Each time I ordered, the wait was around an hour, and unfortunately, the food often arrived cold. The resort itself felt limited in terms of activities, with most things closing fairly early and not much variety available throughout the day or evening. Dining was another...

"I had the best time ! The staff was super friendly ans our room was clean"

"Everything was great "