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"We had an incredible time! The staff were amazing, but our butler Raul superseded every expectation imaginable! Staff will go the extra mile to ensure everything goes smoothly, but Raul will run a marathon for the families he supports. "

"When I first arrived at the resort, it was a little underwhelming. Although the scenery was beautiful, it wasn’t much. I was greeted with a frozen cocktail and the staff was really welcoming. My room was not ready upon arrival and I had to wait about an hour to get a room. I was “upgraded” but once I arrived in the room, I realized the air conditioner did not work. I made a maintenance request in the app and someone came immediately to look at it. He said that he will be back because he needed...

"Una experiencia súper bonita, el staff fue increíble ! Desde Ismael Santos nuestro recepcionista en el counter de Expedía Vip Access, que fue súper amable y professional hasta todo el staff que trabaja en el hotel. Todo muy limpio, organizado. Los restaurantes todos de alta calidad en atención y la comida deliciosa. Sin dudas regresaremos 🙏"

"As a frequent Expedia traveler, I value the exclusive perks offered worldwide. However, I encountered several issues during my recent stay at this hotel. Firstly, we were subjected to a three-day experience in a hotel where the sea was closed due to a drowning accident. The reason for the closure was not provided, and there was a significant concern regarding the whereabouts of the lifeguards. Secondly, while the Dominican people are generally friendly, the hotel staff’s behavior was...

"Our family enjoyed the stay at ocean blue and sand resort. Our room was close to the pool and beach, and transportation to the lobby & restaurants was convenient. Experience at the buffet was average (service and food), preferred the other dinner restaurants but they generally had a long wait list. Japanese restaurant was great!"

"Great experience love the room "

"Overall, I’d rate my stay an 8/10. The food was genuinely good. I didn’t get a chance to try the Asian restaurants, but I did visit the Italian and steakhouse restaurants, both were enjoyable and worth it. There were a few downsides. On the first night, our shower flooded. We had to call twice, but it was eventually resolved. A small portion of the staff (around 5%) did not seem equally welcoming to all guests, which was disappointing to experience. That said, the vast majority (about 95%) of...

"Best staff and beach area. We keep going back because of their staff, they welcome you with smiles every day. "

"Nice family place"

"Room, meals and property were awesome, staff were absolutely amazing and airport shuttle was really great! Only glitch was luggage pick up at the room when leaving. It was a brutal luggage trek for three of us to make our departing shuttle on time after our daughters’s family luggage pick up didn’t show up at their room! "

"Mi experiencia en el Majestic Mirage Punta Cana fue simplemente espectacular. ¡100% recomendado! Los restaurantes son excelentes, con una variedad y calidad que realmente superan las expectativas. La habitación, impecable, cómoda y lujosa—perfecta para descansar y desconectar. El spa es otro nivel, ideal para relajarse por completo. El servicio al cliente es de primera, siempre atentos, amables y dispuestos a ayudarte en todo momento. Las bebidas son top, y definitivamente tienen a los mejores...

"Great"

"For such a large 1300 room resort the access to pool and beach chairs was good. Room was clean and food was plenty but mostly buffet. Wish there was more table service at the specialty restaurants."

"We’ve been to 5 different all inclusive resorts and this by far has been the best! If you’re looking for a super chill environment with decent food, no kids and a clean beach this is it!"

"Beautiful property with great beach access and plenty of pools. Lots of food options and most are pretty good! Lunch can be a bit repetitive but theres so much eating throughout the day anyway. Preferred access is worth it if you want some extra perks, including the personal concierge who takes care of everything for you. Highly recommend Dreams Onyx. "

"Resort is fully renovated and very well kept. Location is beautiful. Unfortunately given the huge amount of customers, service especially at check in and cleaning especially at the buffet restaurant are not good enough. Sometimes I had the feeling that tipping was the only way to get things done properly."

"The rooms were decent and cleaned regularly, which I appreciated. However, there was a lack of consistency with what was restocked daily, which became noticeable during the stay. Room service was quite disappointing. Each time I ordered, the wait was around an hour, and unfortunately, the food often arrived cold. The resort itself felt limited in terms of activities, with most things closing fairly early and not much variety available throughout the day or evening. Dining was another...

"A 5 star hotel is a complete misrepresentation of this hotel and the Privilege package should be investigated as fraud! Just had a disappointing 8 day stay and feel ripped off as we opted for the Privilege’ package! All the food at the restaurants was poor at best so your best option was actually the buffet! Although the pool areas where good for kids with the lazy river and water park being our main reason for booking for our 7yr old, lots of missing tiles led to a deep cut on our child’s...

"Everything was great "

"I’ve stayed at a RIU more than 5 times & this is the first time in Punta Cana. Their hospitality was very poor, worst I’ve ever experienced. The food wasn’t very good, actually lost weight because I didn’t eat much. Riu party was okay, only thing that saved the trip. Beaches are crowded, entertainment was ok. Took forever to get waited on, tables at buffet were always dirty when being sat "