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"HardRock was so beautiful, I’ve been to many all inclusive resorts and this one definitely stood out. The rooms was beautiful with a nice Jacuzzi outside on the porch in every room. Room service was 24 seven when some hotels only have it between certain hours. every single restaurant was included, except the two inside the casino. Different varieties of food, snacks, and entertainment. The only issues that I have that made me a little uncomfortable was the pressure for the timeshare. During check-in, they asked us if we wanted to do a presentation that we didn’t have to buy the timeshare that we could just look and see what they have available and see if we’re interested, and that they would also give us discounts on our excursions, the presentation was supposed to be 60 minutes and it ended up being three hours, when my wife and I declined the timeshare, the individual staff was very super aggressive with us not accepting it, he asked multiple times for us to get it and got angry that we didn’t. He then gave us to another member which his name was Tulum he was very persistent and even worse than the first guy. To the point, we walked away and he followed us, that part wasn’t a good experience. The prices were over $16,000 for the timeshare and they wanted about $2000 down and me asking them to let me think about it was not good enough. Besides that situation, everything else was beautiful and we enjoyed our stay, and they did give us a discount on the excursions."

"Staff was extremely friendly and attentive which was nice. The variety of restaurants were perfect for our 5 nights there. We ended up missing trying two but most were good! The beach is by far the best part. This resort has no other resorts near, so it’s basically a private beach for just one resort. And the wait staff come check on you frequently, allowing you to just relax and enjoy!"

"The room clean. The staff members excellent. The beach clean. The food excellent."

"amenities"

"THe room was very spacious, comfortable and clean. Well stocked. The property is huge. The staff was great. I just wish that the water park was more handicapped accessible. The food was average but plentiful. "

"Great stay at the Majestic Mirage. Immediately we received a room upgrade, and everything was wonderful from that point on. The staff are fantastic, especially Pablo who took care of every need all week. Would recommend the Majestic Mirage to anyone. "

"Everything exceeded my expectations. The room service and mini bar were even up to par. Definitely had fun and the kids kept a smile on their face. "

"Everything was great! Room and pool were clean."

"The best hotel! Shoutout to Adriana and Cristina for the entertainment, the best ones! "