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"Everything was perfect"

"Location but the wi fi was terrible and thier was no bfast"

"Beautiful room with a beautiful view of the Falls! Close to all the action, but a quiet calm retreat when you need a break. Excellent view for the fireworks! Staff were wonderful! Check in and check out were easy and efficient. Loved our stay!"

"great stay"

"Very clean room and great view"

"The place is great! It’s accessible to explore Niagara Falls and Clifton Hill. The breakfast is good—just the usual hotel breakfast, nothing fancy. The location is excellent, near the Wego bus stop and within walking distance of Clifton Hill and some good restaurants. The only downside we experienced was the poor AC unit, which doesn’t cool well. Thankfully, the weather during our stay was still below average temperature, but it might not be ideal in summer."

"Everything good"

"Nice hotel close to Casino and OLG stage. Staff was efficient and helpful. We stayed on the 3rd floor and had a shortage of hot water for our morning shower. Let the front desk know upon checking out and they indicated they would contact maintenance. Perhaps a little incentive would be nice when people report an issue?"

"Apart from the great location, the hotel feels old and dated. We booked a room with two double beds, but the room was surprisingly small for the price we paid. There was barely enough space for our luggage. Although the hotel claims to be a 4-star property, the amenities did not meet our expectations. There was no kettle in the room, and no complimentary coffee, tea, or bottled water. The shower facilities were poor, and there was no shower gel provided. Overall, this was a disappointing...

"Clean"

"Terrific location. Very nice property. Clean and great rooftop bar. Did not appreciate the resort fee but that’s NYC. Have stayed here many times. Lots to do nearby and easy subway access to everywhere."

"Very small space and very limited room cleaning services. AC barely worked. Shower pressure was awful. Not happy with our stay at all. Definitely was not worth the money."

"Standardhotel. Leider wurde nicht regelmäßig gereinigt. Die Zimmer sowie auch die Betten sind viel zu klein. Wasser kostenpflichtig. Eher ernüchternder Aufenthalt. Frühstück haben wir nicht gebucht."

"hallways smell of mold and dated setup, gloomy. rooms were ok view not so good"

"The AC in the room worked and was really cold. The room was clean and the bathroom too. Nice place just to rest heads and continue about ur day. Not realllyyy close to TMSQ walking distance for people who are new but IF the trains are running properly super easy to get there. Unfortunately when we went they were but ubers and taxis easily available."

"You totally get what you pay for. It’s the kind of hotel you arrive in to sleep only. Not the greatest amenities nor the prettiest rooms but it works if you want a good located and reasonably priced place to stay in Manhattan. The elevators and hallways can feel a bit cramped but it’s not a limitation unless your luggage is huge. The staff is nice and both the check in and check out are very quick procedures. And having an age requirement of only 18 is great for young people who can’t check...

"Row NYC was recently renovated. Overall, it's a great hotel for the price. The location is within a close walk of many of the major landmarks of NYC. The hotel manager, Joe, was great - very friendly, helpful and checked in with us. We will stay again!"

"I was very disappointed with my stay at this hotel. The room was much smaller than expected, making it uncomfortable for a longer stay. In addition, the housekeeping service was below standard. The staff seemed to focus only on cleaning the bathroom, while the rest of the room was often left untouched and not properly cleaned. Overall, the room size and poor housekeeping significantly affected my experience, and I do not feel that the hotel met the standards I expected."

"The bed was way to soft. I.ended up with a sore back. Had the worst sleep.ever."

"Customer service was poor. Staff seemed bothered to help guest. Market staff was rude. If you want to hold bags after check out there is a $4 fee cash, the staff demands cash even after telling them you don’t have any. Bathroom was dirty; hair in the bathtub, dusty surfaces and toilet was dirty."