"Room needed more cleaning. Balcony not as per photo - only one chair & overgrown vegetation. Bath panel very high & a challenge to those with restricted mobility. The lift does not access the dining room which is in the basement & only accessible via narrow steep stairs - again a challenge to those with restricted mobility. No extractor fan in small bathroom & meant the mirror was useless after a shower/bath. The bath did not drain adequately after/ during a shower meaning you were shin deep in...