Find all hotels by Ascott in Tay Ho

"スタッフは素晴らしい滞在になるよう、期待以上の対応をしてくれました。朝食も美味しく、フォー、オムレツ、フルーツ付きのパンケーキなどの選択肢がありました。立地も完璧でした。ジェニーが私たちのために遠足を手配してくれ、本当に行く価値がありました。さらに、両親のエアコンに関する要望にも応じてくれました。ぜひまたこのホテルに泊まりたいと思います！"

"Beautiful hotel. Amazing staff. "

"Everything! The room was clean and nice, but what really made our stay enjoyable was the staff. All the staff were very helpful and friendly. Angela (front desk) went above any beyond to answer all our queries. We checked out to go to an overnight cruise and came back the next day, they helped us organize a transfer to the airport."

"Another amazing stay at another Meliá resort. No matter where I go, it’s always an exceptional experience. Meliá Hanoi offered an incredible massage and spa service, and the breakfast buffet had endless fresh options. The lounge provided the perfect ambiance with a flawless mix of drinks. And the staff… “incredible” doesn’t even begin to describe them. Every team member at Meliá Hanoi was kind, hospitable, attentive, and genuinely eager to help. Whenever I return to Hanoi, this will be my first choice."

"Great hospitality. We really enjoyed our stay here. Staff was helpful and polite. Special mention to Mr. Lee Pham and Mr. Da for cooperating with us and making our stay comfortable. "

"The staff are very friendly and helpful! I left my pant in Spa room, the staff called my while I am on the car to airport. They asked a taxi driver brought my pant to the airport timely, then I have my pant without any regret! they are the best! "

"Relaxing, clean, convenient."

"Check in hosts and concierge were great, the rooms were immaculate and the views of the neighbouring lake were fantastic. However service in the restaurant was extremely slow and disorganized. "

"Clean room, nice premise and good breakfast "