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"Great location, excellent staff, and very clean"

"The rooms have walls that you can hear the next room. Tough to sleep"

"No breakfast offered and the bar is not hotel owned "

"Séjour agréable hyper propre sauf que le restaurant ferme vite "

"I was not happy at this hotel, I made a reservation for 5 people and they gave me a room with only 2 beds and said that 3 people had to sleep on a bed because they didn’t provide a pullout couch. Super uncomfortable. Then our reservation said that it included passes for the water park and they said no that it was separate and we had to pay for admission to the park. The reservation said that it included breakfast, nope, we had to pay for breakfast. Then they put us in a room next to an...

"Nicely laid out room, very efficient. I would have liked a small fridge though and some bottled water "

"Stay here. It’s beautify and VERY clean. "

"Great hotel, fabulous location but noise from the street at night"

"The breakfast is OK. But we had a problem, From the very first day, we noticed that the toilet in our room was not working properly and we called the front desk. They told us it would be fixed. The next day, it worked a little better but not 100%, until, at night, it completely overflowed and we could not use it. Someone came at night but was unable to repair it, so they told us the best solution was to change rooms. We waited for a call about the room change until midnight, but no one called....

"Excelente ubicación y cordial atención."

"Coupon options were handy.Most things were good,pool,gym had great variety.On our 2nd morning housekeeping had knocked on our door to ask if we needed any housekeeping,I told her to come back later as we hadn't left yet and we needed shower gel.She had red hair.Later that day when we returned to our room,the shower gel was sitting on the washroom counter,our dirty towels still in the tub,bed wasn't made,garbage wasn't taken out,no housekeeping was done in our room.No new cups to use or coffee...

"Staff was incredibly helpful "

"可惜没有包早餐"

"Hotel Saint James is perfectly located in the middle of the Times Square/Theatre district. It is a clean, family run hotel that has a wonderful staff who are so helpful. "

"Wifi was not working properly and the property was not neat and clean. Wasted my money"

"This location won't uphold the standards of other double tree locations. They dont offer cookies for kids, or water for the family. If they did, they dont buy enough for all guests because we never recieved any, and when asked they had none. The gym was worn down and dirty, and had no waters available. The alcohol is twice as expensive as other locations as well. And the internet is extremely slow, regardless of payment option or not. The only good about this double tree is the comforters and...

"Pulito in posizione strategica"

"Todo bien, Debbie muy buena host , puedo volver "

"Small room with no window"

"Great location and hotel "