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"Amazing stay at Riu Palace Las Américas! The staff’s service was exceptional from the moment we checked in. The beach is breathtaking—turquoise, crystal-clear water—and the food quality was impressive at every restaurant. Yes, the rooms are beginning to feel a little dated, but it didn’t take away from the experience. For the service, food, and value, it’s a solid 5-star rating. Well done, Riu Palace Cancun! "

"This property is highly recommended and definitely we'll be back! Very professional staff and good service! The only thing we weren't happy that we got our room on "remodeling floor" and side of construction pool zone! We didnt complain we know that property needs update, they should let us know in that case. Overall, we had great time and definitely we are going to be back! "

"The staff was friendly and helpful. Great location and amenities! Resort was kid friendly and offered a variety of activities for the kids! "

"RIU Hotel was excellent! Great customer service!"

"Overall a good resort experience. The room is decent with several eating options nearby. There are convenient stores in walking distance and easy to drive around in the resort area. The beach there is pretty and convenient. There’s a safe and clean area to play in the sea even though the waves are strong most of the days. The pools are easy to use and you can participate their pool dance event every noon. They also have different events each night for public. We got free breakfast buffet and the food is good. Just try to get up early and avoid weekends to avoid the long line. The main Italian restaurant in the resort is ok but slow so I recommend to eat outside. We ate twice at a restaurant called Xkat-Ik. Highly recommended. It’s across the main road from the hotel and they have some nice pet iguanas."

"Everything fine except they were painting our floor and smell of paint was intense"

"Very clean room and bedding. "

"STAFF WAS VERY GOOD"

"Everting was amazing!!!! Beautiful, clean, the food was fresh and delicious!!!!"