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"Clean room staff very helpful perfect location for what I wanted"

"This is the second stay at The Grand. The staff are friendly, helpful and professional. We were bed and breakfast , the bed was very comfortable, the room was a decent size and the breakfast was very good. Although the room was clean the main window needs attention as putty is missing which makes it drafty and also it needs painting. The flat roof outside is an eyesore. We found the wifi poor and the size of the tv too small for the size of the room. A big positive for us is the location of the...

"Great hotel. Beautiful room with a gorgeous view of the sea! Plus the hotel is situated right in the middle of Torquay — very good especially if you have plans to explore. Definitely looking forward to coming back."

"Its high end with great decor and fab spa facilities. Our stay was somewhat spoiled by drunken guests and their friends in the next room making excessive noise and shouting between 12.30-2.30 am, keeping us awake, security was called twice to try and resolve and did offer us a rom change in the middle of the night which was not practical. On speaking to Harry the manager it appears this was not the only case that evening. The hotel should consider introducing a quiet policy after 12 with...

"Lovely clean and great sized room. Nice breakfast too, great for the price"

"Great position. Clean. Large room. Good breakfast. Would recommend."

"No phone in room. Fan faulty. One window opened slightly the other didn't. Asked for Seaview but declined. Restaurant menu doesn't attract the area e.g seafood. Unaccessible garden through basement. Party on Saturday meant the hotel users were barred without consent to the area. No safety in the sauna such as wear slippers."

"Went for one night . Really friendly staff and good location . Room was Executive Double. Nice and spacious with chairs sofa and good view . Bed was clean and tidy . Just room was a little dated and worn in places."

"Absolutely stunning outdoor pool at a hotel that cost less than £40 for the night! Perfect"

"Very good room and clean"

"I got to my room and was told there was no breakfast available, i checked into my room and slept soundly"

"good location, helpful staff, car park"

"Nice, cheap clean place to stay. It's very basic but thats all we were after. If we were to stay in Torquay again, we would probably stay in the same hotel. Although be aware there are no plug sockets near the beds"

"Very friendly receptionist. Room a good size. Very good breakfast. It's good value for money"

"The size of the room is great, clean and quiet."

"The breakfast was ok, could be better"

"Can’t deny the cleaning standards based on my room. It is all very dated, but generally maintained. Unfortunately I stayed during a period of warm weather. There is no AC, and there was no fan in the room. I assume the window was broken, as it wouldn’t stay open. I actually used the bin as a wedge to keep the window open, but came back to my room to find a seagull practically in the room. I know the hotel can’t help what nature does obviously, but meant wedging the window open wasn’t an option!...

"I really liked this hotel, it was our second visit but, they completely messed up our dinner. We pre ordered the roast pork but, unfortunately they ran out! We ended up with ham, egg and chips which was laughable, the ham looked like thinly sliced spam, the egg was overcooked and we had a few oven chips! It was so bad we got up and walked out, which i have never done before and I’m 67! I have emailed the hotel but, no reply! We won’t be going back!"

"All in all it is what you would expect from a three star hotel, nothing really awful and nothig really great. Most of the recption staff were friendly and helpful but unfortunately not all of them as one receptionist in particular made feel like a naughty school girl if I ever needed to ask her anything due to her curt and abrupt responses. The same is also true of the restaurant staff. While most of them were helpful and friendly some of the chefs who served the evening meals (which...